Carrollton, Texas Greeted callers and directed them to the departments, faxed, filed, and made copies. Track mailed applications, including but not limited to: delivery of documents to Provider Network; communication with Provider Networks to insure all documentation is received and in progress; tracking contract progress once contracts between the Provider and the Provider Network has been signed and submitted; and final tracking to insure that Provider is listed correctly in the Provider Network Directory, of which most are internet based.