Multifaceted, detail-oriented, and performance-focused professional with extensive experience in project management, training and
development, quality assurance, operations management, and business process reengineering. Adept at identifying improvement needs;
resolving complex technical and business operations issues; formulating and implementing innovative programs and strategies; and
optimizing operational efficiency and improve productivity. Strategic leader with outstanding capabilities to mentor and motivate
cross-functional teams toward the successfully completion of set-forth goals and objectives. Effective at cultivating and maintaining
positive rapport with professionals of all levels. Technically proficient in Microsoft Office Suite, finance and procurement software,
and Wikipedia. Articulate communicator; multilingual in English, French, and Creole.