Vivian Navarro

  • Property | Residential Manager
  • Manteca, California 95337
  • Sep 20, 2017
Full time Real Estate

Personal Summary

Dynamic, innovative, and detail-oriented professional with broad-based experience in real estate and property management; complemented with expertise in budgeting, marketing, and customer service. Skilled at establishing services, rental processes, payment, as well as preparing and negotiating contracts. Recognized for excellent work ethic, interpersonal, and communication skills in dealing with tenants, staff, and the management.

Work Experience

Community Manager
Eugene Burger Management Corporation | Hensley Properties
  • Oversaw the entire community and maintenance operations for a 114-unit property with a staff of three employees

  • Took charge of maintaining average occupancy levels of 95% to 100%

  • Managed capital expenditure projects to ensure accomplishment of budget expectations, as well as customer bill invoicing to ensure on-time payments

  • Generated and administered budget and financial reports to increase profitability

  • Interfaced with clientele and the management by providing quality company image and services to all levels of customers

  • Created and maintained resident account information, including computing and monitoring rental payments, preparing and handling bank deposits on daily basis, and managing delinquencies and collections at low level

  • Conceptualized and implemented effective marketing strategies

  • Handled the preparation and maintenance of all vendor service contracts

  • Coordinated with the management and property owners, while providing positive working relationship with both parties

  • Facilitated property tours with potential client

  • Administered various large construction projects on the property

  • Applied wide-ranging knowledge of the total property management business

Career Highlights:

  • Successfully redesigned property for the owners into one of the top three places in Manteca

  • Increased rents, in coordination with maintenance staff, for efficient budget control

  • Consistently completed and passed property inspections executed by banks and city fire department

  • Received the “Best of Manteca” awards along with staff effort for three years due to outstanding customer service and commitment to excellence under apartment/condominium category

  • Successfully attain monthly budget and collection goals while maximizing rental income