Gilbert Marquez

  • Customer Service Representative/ Supervisor
  • Sep 17, 2017
Full time Customer Service

Personal Summary

Customer-focused, goal-driven, and multifaceted professional, offering hands-on experience in providing first-rate customer service;
complemented with proven expertise in client issue resolutions, staff training and supervision, and employee engagement. Well-versed in
anticipating client-specific needs, while fostering productive business relationships to ensure seamless business transactions. Expert
at identifying deficiencies and potential opportunities to improve profitability, attain set-forth goals, and gain client satisfaction.
Excellent in building positive relationships with customers, individuals, and other professionals to determine opportunities and expand
client base.