Harkamal Gill

  • Marketing Associate
  • Walnut Creek, California 94596
  • Sep 06, 2017
Full time Marketing

Personal Summary

Highly analytical, focused, and results-oriented professional with comprehensive experience in marketing management and communications, complemented with expertise in store operations and creative writing. Demonstrate proven capabilities in developing marketing initiatives, organizing special events, and building media and public relations. Possess exceptional leadership in supervising teams to ensure alignment of work performance with business needs and objectives. Exhibit strong communication skills, bilingual in English and Punjabi with working knowledge of Spanish. Display technical proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint), Spreadsheets, and QuickBooks.

Work Experience

Marketing Associate
Whole Foods
  • Oversee strategic marketing programs and new initiatives to enhance customer traffic, increase brand awareness, and maintain customer loyalty to boost sales by utilizing effective sales and marketing techniques

  • Ensure social media presence by maintaining and supporting related sites, media relations, and other public relations initiatives

  • Provide support in spearheading the Marketing Team in developing creative campaigns through effective in-store signage, special external events, beneficial community partnership, and media relations

  • Demonstrate wide-ranging knowledge of social media communication, including Facebook, Instagram, Tumblr, Yelp, and Snapchat

Multiple Store Manager
Subway Sandwiches
  • Rendered assistance on both local and national marketing initiatives, as well as organized special events and promotions

  • Identified and communicated with prospective customers to drive sales

  • Performed and finished all paperwork daily, including end of day (EOD), coupon tracking, electronic benefits transfer (EBT) reconciliation, hours verification, weekly forecast, daily verification, and anti-compliances

  • Observed strict compliance with all brand standards and company policies and procedures according to operational handbook

  • Generated and discussed financial and operational reports and schedules, reviewed data, and developed appropriate solutions to ensure attainment of operating goals

  • Held responsibility in overseeing all aspects of restaurant operations, including guest service, brand standards execution, and employee training

  • Managed all controllable costs and provided corrective action to achieve profit and workflow goals

  • Administered labor and food cost, which included monitoring and verifying payroll, controlling shortages, computing usages and pars, observing proper ordering procedures, and utilizing forecasting tools

  • Guaranteed fulfillment of training and implementation of all corporate initiatives and marketing promotions

  • Designed and instituted local store marketing plan to establish positive relationships with civic, business, school, and professional organizations to increase sales and guest counts

  • Secured employees, guests, and company assets by constantly monitoring proper security procedures

  • Drove efforts in maintaining an enjoyable and friendly environment for guests and employees

  • Made a major contribution in launching several store branches following the gross sales increase annually from $100K to $135K

  • Spearheaded the hiring and coaching of new managers; earned selection as area manager responsible for overseeing three stores with equivalent sales

Education

Master of Fine Arts, Major in Creative Literary Non-fiction Writing
Saint Mary’s College
Bachelor of Arts in English Literature
California State University Fresno
Coursework in Civil Engineering
University of California, Davis
English Literature Summer Abroad Program
University of Cambridge