Performance-focused and multifaceted professional, offering extensive experience in sales and account management Known for solid work ethic and proven ability to provide exceptional customer service at all times. Adept at identifying and addressing business requirements, analyzing complex technical information, and formulating strategic recommendations. Capable of thriving in high-pressure environments while maintaining quality, timeliness, and efficiency of all performed tasks. Bilingual in English and Spanish. Technically proficient with Microsoft Office Suite (Word, Excel, and PowerPoint).
Hold responsibility in protecting dealer assets.
Handle sales closing activities to ensure all sales are completed.
Establish and cultivate long-term relationships with customers by maintaining high level of customer satisfaction.
Take charge of increasing dealer’s bottom line by ensuring sales of back-end insurance products.
Supervise financial deals to secure proper funding and ensure attainment of financial forecast.
Ensure proper money management within the organization by monitoring annual budget.
Cultivate positive relationships with third-party lenders with regarding promotions of indirect loans.
Carry out key tasks, including providing guidance and training, supporting dealers on the organization products, and preparing reports management to ensure compliance with organizational policies and standards.
Train sales individuals and finance managers.
Offered first-rate customer service before, during, and after the sales.
Conducted system follow-up to attain referrals, repeat business, and satisfied customers.
Drove efforts in attaining outstanding daily results through strategic planning.
Consistently surpassed monthly sales goals.
Managed all aspects of operations, which included construction and project management.
Assumed full accountability for the financial operations of the company and ensured growth of projected year’s margin.
Guaranteed safety of all employees within construction sites by participating in safety meetings.