Multifaceted, goal-driven, and detail-oriented professional, offering hands-on experience in office administration and administrative management; complemented with outstanding background in high-volume data management and strategic relationship development. Exemplify ability to anticipate problems and formulate viable solutions, as well as manage confidential and pertinent information. Display expertise in various aspects of operations management, policy and procedure compliance, and work performance. Demonstrate strong work ethic, professional demeanor, and initiative to optimize operational efficiency and improve productivity. Possess bilingual fluency in Spanish and English.
Fulfilled human resource tasks, which include selection and development of qualified staff as well as training of newly employed staff regarding policy, procedures, and Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Rendered assistance to onsite audits from the Arizona Department of Health Services, Health Resources and Services Administration (HRSA), and Title X.
Created action plans to enhance QI by developing quality improvement measures and participating in quarterly team meetings.
Observe strict compliance with Yavapai County and departmental policies.
Led and conducted training of the medical records staff using an electronic medical record.
Functioned effective as a liaison among the management, clinical staff, and the community.
Efficiently handled bio-hazard waste contracts for all three locations.
Guaranteed all necessary paperwork, training, and documentation of all newly hired employees, students, interns, and volunteers.
Built positive relationships with government regulators, residents, families, along with other area health care providers, physicians, and with community at large.
Spearheaded daily operations of the facility in accordance with set-forth policies and guidelines.
Assumed responsibility in arranging the school dental hygiene appointments for all the schools in the Tri-City area.
Took charge of processing insurance and collections for all patients as well as scheduling treatment and creating appropriate referrals.
Ensured adherence to state laws, HIPAA, and Occupational Safety and Health Administration (OSHA) regulations.
Organized schedules and class list for grades K-8 as the principal’s secretary.
Supervised all staff and front office functions, organized special events for the school, and processed time cards and evaluations for all staff.
Kept abreast of certifications and human resource paperwork for sixty classified and unclassified staff.
Arranged all special events for the school and generated HUSD board agenda items and paperwork.
Held responsibility in handling budget contracts and accounts as well as uploading reports to the Department of Education.