Analytical, results-driven, and multifaceted professional, with wide-ranging experience in business development and analysis, marketing management, and sales operations. Concept-to-execution leader, able to develop and implement effective tactics toward continuous performance improvement as well as operational productivity and efficiency.
Adept at driving key business initiatives and marketing efforts to surpass quotas, increase market share, and expand revenue base.
Recognized for expertise in process streamlining, customer service, and program administration. Armed with solid verbal and written business communication skills, able to establish and maintain beneficial and productive relationships with diverse professionals of all levels.
Demonstrate competency in creating effective market strategies; providing hands-on services; and integrating new and renewal accounts to more than $1.6M book of business.
Closely interface with different internal and external contacts, which include retail agents, brokers, underwriters, executives, accounting, tax specialist, information technology, and support staff.
Spearheaded the conversion of paper files to a paperless system, thus enhancing broker teams’ efficiency and collaboration.
Made major contributions as part of the Broker Team, which brought-forth annual revenue growth by more than $500K.
Steered efforts in establishing and implementing company procedures to drive company revenue improvement, while maximizing operational efficiency.
Promoted and increased company awareness among potential residential customers by facilitating and maintaining active involvement in various community events.
Drove 15% customer growth through the development of effective marketing plans, aiming to provide a steady and year-round stream of local businesses revenue.