Confidential Confidential

  • Professional Account Executive
  • Brookfield, WI 53005
  • Jul 26, 2017
Full time Management Marketing Sales

Personal Summary

Results-driven and performance-focused professional with five years of experience in consumer products/technology sales and marketing operations; complemented with expertise in developing ideas and innovative processes to optimize operational efficiencies, increase customer satisfaction, and generate sales revenue. Highly skilled at educating and motivating team members to exceed company goals and targets; along with the ability to cultivate relationships with clients and accomplish tasks within challenging and deadline-driven environment.

Work Experience

Sales and Product Trainer
  • Efficiently coach field sales and marketing representative as well as Regional Management Team on leadership development such as advance level sales tactics, professional communication skills, relationship building techniques, and product knowledge information

  • Pioneer the development and implementation of new learning modules for the improvement of overall quality of content, retention rate, and effectiveness of training programs

  • Establish partnership with divisional vice presidents, directors, and product managers for the verification of training message

  • Communicate with national recruiting managers for the implementation of final round interview events for potential candidates

  • Facilitate coaching and professional development workshops to help in the implementation of national and divisional sales meetings

  • Take charge of the preparation of training materials for the incoming training classes and corporate guests

  • Lead 400+ employees in over 1,200 hours of world-class sales and product knowledge training

Territory Manager
  • Provided hands-on management and leadership to 20 field sales and marketing representatives which included sales techniques, relationship building methods, negotiation tactics, and store service standards

  • Led regional recruiting team by sourcing potential talent from various universities within Texas

  • Performed a wide range of tasks, such as compiling team performance statistics, negotiating regional sales executions, training new employees, and coaching team members regarding company standards and policies

  • Worked collaboratively with divisional manager on territory alignment

  • Evaluated client business needs, created solutions, and executed effective strategies to resolve issues

  • Determined strategic sales opportunities and implemented demo events, and hosted training sessions that successfully increased sales forecast expectations of key client “The Home Depot”

  • Served as the driving force behind the $13.5M increase of the overall sales

Field Sales and Marketing Representative
  • Rendered outstanding customer service through evaluation of customer needs and creation of sales strategies that meet customer expectations

  • Cultivated harmonious relationships with client’s key decision makers to obtain the prime real estate and improve the overall customer buying experience

  • Made sure all corporate objectives and sales events were covered by working with fellow team members

  • Improved the overall results by identifying new business opportunities; increased territory sales by $3M

Sales Support Specialist
Volt Contractor at Apple Inc.
  • Provided support with sales for educational entities which included K-12 and higher education institution through personal assistance with order entry, status, payment, shipping information, and block resolution

  • Established constant communication with internal departments to increase order accuracy, time management, and overall productivity

  • Held responsibility in solving customer issues to guarantee customer satisfaction

  • Served as the liaison for customer service issue resolution through internal processes, resourcefulness, and critical thinking

  • Closely interfaced with internal groups such as senior leadership team, finance, logistic, and sales to increase order accuracy and efficient billing


Bachelor of Science in Psychology
Texas State University