Ed Ratiner

  • Senior Lead QA Engineer
  • Livermore, California, United States
  • Jul 05, 2017
Full time Information Technology

Personal Summary

Goal-driven and seasoned professional with more than 24 years of experience in quality assurance, systems administration, server and network architecture, network security, operations and project management, and hardware and software support. Well-versed in overseeing the entire project life cycle from initial concept to delivery, researching and integrating emerging technologies, and designing and implementing enterprise-wide technology solutions supporting multiple site infrastructures. Adept at motivating, guiding, and leading high-caliber teams to collaborate toward a common goal. Equipped with articulate communication and interpersonal skills in building positive work relationships with professionals of all levels.

Work Experience

Senior Lead Quality Assurance Engineer
Jan 2012 - Jan 2016 Symantec Corporation

- Provided leadership to more than 15 successful mail product releases, surpassing expectations in quality and time
- Utilized Agile Scrum methodology to conduct functional, negative, security, and regression testing and defect verification
- Automated test cases using the Robot framework, and deployed new products and upgrades into the testing environment using Ansible
- Acted as technical point of contact between the Technical Services Team and other departments to guarantee smooth operation and communication flow, which involved facilitating meetings, evaluating tickets, and resolving technical issues
- Swiftly initiated testing and defect verification on high visibility defects during war rooms and internal and external escalations

Key Highlights:
- Performed a mail security product release within a short period of time with no severity 1 and 2 defects
- Made significant contributions in designing, developing, testing, and implementing core features and upgrades for mail security products
- Developed a comprehensive, step-by-step quality assurance and knowledge sharing documentation for each release


Coursework in Mathematics
San Jose State University