Expertise in sales and marketing, risk evaluation and management with a successful record of leading key business initiatives to achieve profitability growth and bottom-line results toward company advancement. Build and motivate high-caliber teams in performing and accomplishing tasks to attain personal and company goals, while establishing and maintaining productive relationships to professionals of all levels.
Take charge of underwriting controlled master programs in accordance with the established underwriting authority guidelines by the leadership team.
Function as the referral resource regarding multinational passport and exporter’s policies, while managing the placement of local policies with the service partner AXA.
Drive efforts in attaining profitable growth and company advancement by identifying and assessing areas of opportunity for profitable multinational growth across all units within the Southeastern Division.
Maintain active involvement with underwriters in all business units and key local partner agents and brokers on a monthly basis through extensive travel to each regional office within the Southeast Division.
Serve as a multinational subject matter expert (SME), accountable for completing assigned project to optimize profitable growth through underwriting, products, and pricing model.
Offer business intelligence based on market feedback for multinational products portfolio improvement.
Offer coaching and mentoring to new and experienced staff regarding multinational capabilities as well as to non-multinational HIG teammates; while facilitating recruitment through top talent internal and external pipelines.
Fulfill responsibility in promoting local diversity inclusion and corporate social responsibility in the Charlotte Business Center through engagement with employee resource groups (ERG) affiliates.
Conceptualized and enforced underwriting guidelines, operational processes, as well as training and marketing initiatives.
Spearheaded the implementation of initiatives for the Hartford’s International Underwriting to support the middle market and its businesses involving:
Oversight and execution of the reinsurance model;
Training for exporters business and overall management;
Referrals of new business submissions and renewal accounts from various field underwriters in all business units
Provided hands-on support to international business in small commercial, captives and specialty programs, and national accounts as needed.
Supervised 18 professionals consisting of Center Technology Middle Market (MM) underwriters, regional office technology MM underwriters, technology small commercial (SC) manager, and technology SC underwriters within the southeast and central divisions.
Served as a team leader, in charge of overseeing a total premium volume worth $39M for the middle market, $64M for small commercial, and $20M for FaillSafe (E&O).
Identified and drove key initiatives and strategies for the implementation of the division’s profit center plans for middle market and small commercial including profitability, risk management solutions, account rounding opportunities, and cross-sell initiatives with group benefits and Hartford financial products.
Developed and implemented sales and marketing territory efforts which included agency sales and territory plans preparation, as well as large accounts planning.
Oversaw home office referrals for the northeast and southeast middle market.
Held responsibility in selecting customer-field underwriter staff and providing training materials while rendering support for the county.
Rendered assistance to underwriters regarding risk pricing and analysis, while conveying information concerning value added proposition to agents, brokers, and clients.
Modified guidelines for underwriting updates while constructing subject matter white papers for the field.
Provided direct supervision and training to a team of underwriters.
Significantly contributed in the development and implementation of specific technology underwriting training materials.
Executed sales and marketing operations to key large brokers and agents within the territory.
Functioned as an individual contributor in establishing individual productions goals.