Claudia Locher

  • Finance Marketing
  • Miami, Florida
  • Jun 28, 2017
Full time Marketing

Personal Summary

Multifaceted and detail-oriented professional, offering in-depth knowledge of finance and marketing management honed from strong educational foundation and comprehensive work experience. Adept at providing exceptional service to customers, team members, and executive management as well as in going above and beyond job duties to achieve high-impact results. Recognized for demonstrating entrepreneurial spirit, along with efficiency in working with discretion and tact. Articulate communicator and team player, with well-defined analytical skills and technical aptitudes. Well-versed in English, Spanish, and German. Proficient with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

Work Experience

General Manager
May 2014 - Jun 2017 TROPICALASER

- Managed the planning and coordination of operating revenue.
- Provided expert oversight to a group of three employees in completing their daily activities.
- Closely monitored and thoroughly assessed business processes to increase efficiency and enhance service quality.
- Successfully introduced new beauty treatments, achieved an increase of 18% in sales on the first trimester.
- Generated brand awareness by creating the company’s Social Media Department, Twitter, Facebook, and Instagram, therefore increasing company’s visibility by more than 50% in the first year.
- Developed initiatives to grow customer base by 15% through an effective and engaging digital campaign and social media strategy on Facebook, Google, Twitter, and Instagram.

Education

Master of Business Administration with Concentration in Entrepreneurship
- Feb 2013 NOVA SOUTHEASTERN UNIVERSITY