Detail-oriented, performance-focused, and versatile professional, with hands-on experience in healthcare management; complemented with proven skills in administrative functions; training and development; organizational leadership; and total quality management.
Known for excellent work ethic, professional demeanor, and initiative to optimize efficiency and improve overall performances. Equipped with problem-solving and critical thinking aptitudes to formulate effective solutions to complex situations. Armed with strong communication and interpersonal skills in working with multi-disciplinary teams and establishing win-win relationships to achieve organization’s mission and goals. Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint) and various EMR systems.
Spearheaded the implementation of a new strategic plan to trace outside patient physicians and ensure Medicare payment for hospice organization; thus generating more than $45K in outstanding revenues.
Examined files and EMRs to identify duplicate record for documentation and absent signatures from physicians.
Carried out administrative tasks, which included faxing, mailing, tracking, and sorting paperwork, as well as conducting client and physician follow up services.
Collaborated with director of business operations and other support staff to execute supportive projects, including organizing in-house employee recognition events and mailing flyers through email and phone calls to volunteer staff for their once a year children’s function.
Worked closely with other staff on patient charting, mailing, and sorting, as well as printing out specific patient chart records through their computer system.
Earned excellent reviews and selected to serve as volunteer administrative assistant for exemplary performance and dedication to work.
Took charge of ordering and budgeting inventory and medical equipment orders, while coordinating with suppliers to negotiate price and determine changes in merchandise and employee education.
Redesigned internal ordering system to enhance inventory control, led to praise by senior management and pay raise
Displayed competency in designing an internal ordering system.
Efficiently administered inventory and negotiated orders with suppliers that produced savings of more than $10K.
Fulfilled tasks as head dental, including assistant in delegating duties and organizing schedules for dental assistants.
Documented patient charts with accuracy; assisted physician in oral surgical procedures using four-handed technique; facilitated training to new and existing employees; and created office dental assistant training manual.
Served as Occupational Safety and Health Administration (OSHA) coordinator to ensure complete conformity with OSHA compliances within the office, while implementing and communicating changes to all staff members.
Contributed to the development of laboratory budget and handled customer services relations.
Assisted in recruiting, hiring, training, and mentoring new dental assistant employees.
Earned certification in dental x-ray and processing.
Consistently received excellent reviews for exhibiting organizational skills and teaching ability, while generating significant savings for the company.