Ronnie Pinkston

  • Management Position
  • Pensacola, Florida 32526
  • Jun 05, 2017
Full time Customer Service Government Management

Personal Summary

Detail-oriented and performance-focused professional with exceptional management and leadership skills, coupled with the ability to develop ideas and innovative processes to optimize operational efficiency, increase customer satisfaction, and improve overall performance. Armed with strong work ethic and professional demeanor; with outstanding communication, interpersonal, time management, and problem-solving aptitudes. Security Clearance Inactive

Work Experience

Veterans Affair Loan Processor
Navy Federal Credit Union

Management Operations

  • Assumed accountability in closing and performing post-closing reviews to meet Veterans Affairs (VA) Loan requirements

  • Oversaw seven communities within three states in the Southeast region

  • Spearheaded the performance of seven community property managers

  • Managed the delivery of curriculum to 4,500 enlisted personnel

  • Handled the startup of 9 Public Private Venture Government properties in five states ranging from infrastructure setup, hiring of managers, and maintenance personnel

  • Functioned as a team project leader on $1.5M quality of life initiative renovated 225 restroom areas on-board U.S.S. Enterprise CVN-65

  • Oversaw the daily activities of 50 to 1000 personnel daily.

  • Demonstrated excellent career track in managing residential property budgets more than 10M

Leadership and Training

  • Expertly facilitated 50 senior-level executives on total quality management

  • Provided exceptional leadership to more than 50 mid-level managers regarding operation risk management and team communication concepts

Interpersonal Relations and Collaboration

  • Helped mortgage trainer in developing detailed training manual for VA Post Closing Review

  • Promoted Team Cohesiveness; and trained new employees in VA review process

  • Fostered cooperation, collaboration, and communication to facilitate consensus and accomplish all task in team setting.

  • Presented oneself in a professional manner to maintain image and credibility

Veterans Affair Loan Processor
Security (Part Time)
ACTS Residential


Coursework toward Bachelor of Science in Business Management
Albertus Magnus College