Experienced in maintaining a large number of pools and spas along Laguna Beach's coast north to Newport Beach in the South Orange County area. Provided leadership in weekly maintenance of pools/spas, as well as any repair work necessary. Ensured terrific customer service. Delivered results that contributed to the overall success of the business by being at the customer's request. Sometimes called out on personal time during times of emergencies. Routinely collected customer payments, monitored daily cash control, and prepared daily bank deposits. Team building lead by example, setting clear expectations, holding employees accountable for attendance, and administering disciplinary action when needed. Prepared schedules for staff, including pool service routes and all other management duties.