Experienced, accomplished, and results-driven professional, powered with extensive background in operations management, project management, business development, customer service and relations, and staff supervision. Known for track record of success in completing million-dollar projects by closely monitoring the entire project life cycle, establishing strategic partnerships, and maintaining costs. Expert at developing initiatives to drive revenue growth, meet corporate expectations, and achieve set-forth goals and objectives. Hands-on leader with well-defined management, communication, analytical, organizational, and problem-solving skills.
Provide expert oversight to all store processes in adherence to company standards, including freight flow, merchandising presentation, reconciliation of all sales, cash and inventory transactions, and customer service Serve as district trainer for staffing and scheduling, while guaranteeing that all stores prepared their labor plans and complied with new staffing computer software implementation Render support to all stores with inventory preparation and execution Evaluate efficiency and trends and determine opportunities for improvement in store performance utilizing company reports and tools
Played a pivotal role in boosting annual store revenue from $4.6M to $5M Established a reputation in the company for driving 20% sales increase over plan in the first year of tenure through staff development, aggressive merchandising, and improved customer service Successfully minimized store shrink with detailed EAS placement, elevated loss category realignment, and remerchandising Acted as the captain of 2017 nationwide children’s hospital donation campaign that produced $2.5M