Julie Collins

  • Training Manager | Administrative Manager
  • Hagerstown, Maryland 21740
  • Apr 10, 2017
Full time Management

Personal Summary

Success-driven, systematic, and detail-oriented professional, offering hands-on experience in all facets of training program development and implementation.

Known for leading and guiding teams focused on strategic planning, program execution, and event scheduling ensuring optimum results and steady growth. Equipped with proven success in meeting established goals through effectual management and organizational aptitudes. Expert at providing resolution to corporate problems and issues through solid work ethic and strong communication skills; along with prioritization and time management aptitudes. Technically proficient with Microsoft Office Suite, Salesforce, and CVENT.

Work Experience

Training Manager
American Association for Laboratory Accreditation (A2LA)
  • Performed annual compliance review process to ensure compliance with International Association for Continuing Education and Training (IACET) of public training program

  • Held full accountability in hiring and supervising appropriate and qualified course instructors

  • Closely interfaced with external course instructors to maintain and negotiate course instructor contracts

  • Improved performance and effectiveness of training programs by keenly assessing course instructor functions and training programs impact and by offering recommendations

  • Spearheaded the Training Department in compliance with approved budget by providing statistical data every year-end to document profit and loss margin areas and budget proposals

  • Coordinated all facets of event planning including negotiating contracts with external training venues

  • Built strong relationships with external organizations for training program improvement, diversification, and expansion

  • Proactively handled and fulfilled advertising and promotional programs

  • Assessed and interpreted data from course evaluations to provide recommendations on areas needing improvement

  • Maintained familiarity with new developments in adult learning and other related business industries

Key Highlights:

  • Acquired accreditation to ANSI/IACET 1-2013 for company training program, established internationally as the standard of good practice for training providers
  • Spearheaded a training program which generated increase in revenue of over 100%
  • Played a pivotal role in marketing the training program, including re-designing the training area of company website
  • Maintained strategic partnership with a company to deliver training courses in the Middle East which positioned growth of company branding awareness
  • Cultivated effective collaboration with various stakeholders to provide technical trainings
  • Recruited and trained several new course instructors for standards revisions and to replace retiring course instructors
Training Coordinator
American Association for Laboratory Accreditation (A2LA)
  • Provided active response to customer concerns and demands regarding public training program inquiries, training-related payments, and on-site training estimates

  • Organized schedules, prepared public training courses, and maintained database entries

  • Developed training materials for public training courses, including notebooks, name tents, attendance sheets, and handouts; while overseeing distribution to external training venues

  • Wrote and disseminated correspondence to course instructors and participants for each learning event

  • Arranged orders and local travels to pick up training-related supplies for in-house courses, classroom set-up, and training-related promotional items

  • Drafted minutes of meetings during Public Training Team conferences while attending to schedule preparation, e-learning event checking, and course certificates and post-course correspondence distribution

  • Assumed full accountability in maintaining documents, as well as gathering and encoding course evaluations for each learning event

  • Performed training-related marketing initiatives, as necessary, while upholding customer marketing information

Education

Bachelor of Science in Interior Design
Hood College
Frederick Community College
Associate of Arts in Business Administration, Management, and Operations