Detail-oriented and quality-focused professional, interested in pursuing an entry-level position in the Information Technology field to effectively utilize skills derived from educational background and experience within the telecommunications industry. Skilled at installing, repairing, and maintaining cable facilities and equipment, coupled with the ability to prioritize and accomplish assigned tasks within deadlines.
Designed & authored company metrics as they pertained to corporate objectives for both Area & Local Managers.
Communicated technical support of all company software to Area and Local managers in all aspects of construction, FTTP, FIOS, copper installation, and repair.
Performed & implemented training regarding safety, time reporting, tablet utilization, union regulations, and current attendance polices.
Guided technicians on the installation, repair, and maintenance of outside cable facilities.
Supervise the splicing of various cables including aerial, underground & buried service wire to premise.
Responsible for distributing work orders to locate faults, and repair equipment such as, mobile radio(hi-cap), carrier, microwave video, personal computers, and fiber optic equipment.
Interpretation of service orders and the evaluation of complex schematic drawings for work prints.
Utilize database to access devices including Craft Access Terminals (CAT) and other dispatch test systems to receive and complete work assigned.
Guarantee worksites are free from safety hazards which include traffic diversion equipment and HAZMAT procedures.