Michael Krebsbach

  • Results Generating Human Resources Leader
  • East Norriton, Pensylvannia 19401
  • Apr 04, 2017
Full time Human Resrouces

Personal Summary

Goal-driven and performance-focused professional, offering comprehensive background in operations and human resource management, as well as employee development. Effective at leading and guiding managers and staff throughout development of human capital programs and strategies ensuring excellent delivery and optimum results. Equipped with proven track record of effectiveness in providing significant improvements in learning processes, productivity, quality, and safety operations through strong work ethics, vast management, and organizational skills

Work Experience

Director of Education
Associated Builders and Contractors (ABC)
  • Supervise all facets of workforce development, training, recruitment, and safety services for a construction association, serving approximately 350 construction companies throughout Northeastern Pennsylvania

  • Handle contract negotiation to provide leadership and overall guidance to 54 contracted instructors

  • Take full charge of conducting training, drafting courses, guiding teams of trainers, and overseeing various regional workforce development efforts

Key Highlights:

  • Expertly designed and implemented effective safety and health programs and on-site safety training program which were adopted by 67 different companies
  • Improved the annual instructional program from 500 participants into an annual training program with over 1,100 students
  • Made use of consulting model for 48 companies to identify and address individual, team, and organizational learning and performance gaps throughout the companies
  • Produced more than 22 training programs which focused on communication, leadership development, sales methodology, operations management, soft skills, and contract administration
  • Steered efforts in executing new course management plan for efficient updating and quality control of courses
Human Resource Manager
Community Development Institute (CDI) Head Start
  • Employed industry expertise and business acumen in overseeing human resource operations for an educational institute

  • Acted as human resource advisor to 150 staff while leading targeted decision making across end-to-end employment lifecycles

  • Carried out employee sourcing, recruiting, hiring, on-boarding, and training while performing continual needs assessment for key workforce plans and managing third-party recruitment

  • Administered policy development, employee relations, conflict resolution, and performance improvement

  • Collaborated with executives in determining requirements for key initiatives which involved consulting and providing advice to senior-level management

  • Served as a key person in budget planning, management, and labor laws compliance

Key Highlights:

  • Played a pivotal role in the development and execution of modified emergency plans for 14 sites
  • Drove significant inputs in modifying organizational charts and producing the first-ever internal company employee directory
  • Led the execution of online training solution for efficient training delivery to 14 geographically distributed sites
  • Served as interim Program Director in charge of directing all organizational operations and activities while handling program billing, invoices, and payroll administration

  • Made major contribution in streamlining organization-wide standard operating procedures (SOPs) for United States-based orientation and onboarding programs; as well as in creating formal job descriptions for actual job performance

  • Significantly revamped performance management and evaluation framework which enhanced employee performance assessment strategies, evaluation forms, and performance issue resolution channelsv

Retail Merchandiser | Store Manager | General Manager
Acosta Sales & Marketing | GameStop | Rite Aid Corporation
  • Performed cost management to all staffing, labor controls, profit / loss, inventory management, and facilities operations in accordance with expense management objectives

  • Executed human resource functions, such as recruiting, training, and mentoring staff; while directing customer and staff members to develop productive team operations

Key Highlights:

  • Improved process improvements and maximized quality service delivery which enabled steady sales growth Spearheaded the development of Rite Aid customized staffing model which decreased employee absenteeism by 25%
  • Decreased UFCW union grievances rate by 40% and enhanced labor and union relations within company
  • Obtained selection for “Train the Trainer” course for new corporate timekeeping system while directing training for regional managers
  • Attained top 5 ranking in performance metric in two months by revolving lowest-performing GameStop district store through introduction of intensive employee training and the introduction of low-cost incentive programs


Master of Science in Human Resource Management
University of Scranton
Bachelor of Arts in English
Millersville University of Pennsylvania
Associate of Arts in Journalism and Mass Communications
Delaware County Community College