Lisandro Rodriguez

  • Customer service
  • Cortlandt Manor, New York 10567
  • Jan 25, 2018
Full time Customer Service

Personal Summary

Analytical, performance-focused, and multifaceted professional, offering extensive experience in building management, administrative duties, and customer service. Adept at developing and implementing client-centered and innovative solutions to address issues and concerns and ensure excellent service delivery. Equipped with strong interpersonal skills and unparalleled work ethic in accomplishing tasks with minimal supervision. Articulate communicator, with bilingual fluency in English and Spanish. Technically proficient Microsoft Office Suite (Excel and PowerPoint).

Work Experience

Concierge
Feb 2015 - Jan 2018 Condominium Concierge

Effectively handle and provide accurate information to guests regarding attractions, facilities, services, and activities in or outside the property
Formulate and implement solutions to address residents’ complaints
Display skills in maintaining residents’ belongings and addressing all special requests
Take charge of arranging restaurant, messengers, and car services reservation or residents

Education

Trade Course in Electricity and Wiring
Mar 2010 - Mar 2012 Hostos Community College
Coursework in Business Administration
Mar 2010 - Mar 2012 Kaplan University