Dedicated, performance-focused, and multifaceted professional, with hands-on experience in dealing with older people’s medical condition, promoting better health, and performing treatment and therapies. Recognized for integrity, unparalleled work ethic, and organizational skills to effectively manage priorities and tasks within fast-paced settings, while upholding personal and company’s moral and ethical standards. Technically proficient with Microsoft Office Suite (Word and Excel).
Supervise 24 caregivers and housekeepers for 33 clients while handling schedule, payroll, and recruitment
Evaluate clients’ needs and determine business opportunities through in-depth data analysis and operations management, while coordinating with leadership, employees, clients, and families.
Provide hands-on training to staff on ways to address issues and problems, as well as to assess causes and contributing factors.
Participating in the improvement efforts by identifying related resources and tools.
Administer financial, material, and human resources allocated to the quality assurance and performance improvement (QAPI) work implementation.
Closely coordinate with the following personnel:
Director regarding problem solving, crisis management, human resources, and the division’s daily operations; and
Skilled nursing director on service execution and quality improvement of home health clients.
Earned annual performance bonuses based on solid evaluations; as well as commendation for outstanding performance in completing challenging tasks from the management.