Manuel Montes

  • Director of Sales
  • Florida, United States
  • Dec 21, 2017
Full time Management Marketing Sales

Personal Summary

Results-driven, performance-focused, and seasoned professional with experience in sales and marketing, operations management, territory oversight, accounts administration, revenue growth and business expansion, and new business development.
Effective at devising and formalizing inventive strategies to exceed target sales goals, maximize growth opportunities, and expand market share. Adept at employing first-rate management skills in leading a team to enhance processes, optimize productivity, and boost efficiency. Dedicated to providing the highest quality of service to clients and ensuring their utmost satisfaction by offering them innovative solutions on their concerns. Equipped with articulate communication and interpersonal aptitudes in establishing rapport with professionals at all levels.

Work Experience

Partnership Development Manager
Jan 2011 - MoneyGram International

Take charge of agents’ portfolio, generating 600,000 transactions worth $5M in revenue; while also establishing new business for the company through new account signing within ethnically populated areas
Administer product volume and revenue growth for independent and financial services storefront locations in Florida and Puerto Rico
Oversee and secure existing accounts by re-pricing, increasing organic transactions, and advertising new products and services
Notable Accomplishments:
Devised and implemented innovative quarterly and annual sales plans by thoroughly evaluating and maintaining income, which brought significant results in expanding revenue
Established strong and productive relationships with financial institutions in the southeast and Puerto Rico to ensure security to the agents
Improved profitability by 19% from 2014 to 2017 by devising innovative strategies and driving strategic sales efforts
Successfully attained self and company sales targets for Florida and Puerto Rico by 100% in 2010-2017 by keeping updated with the competition and implementing strategic business plans.
Expanded region’s customer base by 40% from 2012–2015 by creating and implementing a strategic business plans
Built and managed the Puerto Rico territory, which increased yearly revenue by $2M within the years of 2013 to 2016
Secured and expanded the company’s top 25 key clients during strict competition and regulations by training and reestablishing the value of products through strong relationships.
Made significant contribution in the key take away within the several locations including Florida, Georgia, New York, Puerto Rico, and South Carolina

Territory Manager
Sep 2003 - Dec 2010 MoneyGram International

Built strong rapport with key accounts within specific area and market, while ensuring that customers’ needs were met satisfactorily
Held accountability in developing and capitalizing on new business opportunities and guaranteed that the company’s presence in assigned area is attaining company’s standards and objectives
Interpreted data from several research to design effective and efficient sales and marketing methods and interacted with major clients to market products and services being offered
Facilitated personnel training on sales techniques and product attributes, while reviewing sales performance in accordance with key performance indicator (KPI)
Notable Accomplishments:
Developed and implemented an aggressive sales campaign by gathering data on market trends, which resulted in 14% increase in market quota in 2006, with a 124% to target.
Earned the Territory Manager of the Year Award (2005) in the southeast region for attaining/exceeding 132% of the target goals
Increased customer’s interest in product by successfully creating ideas for sales contest and sponsoring sports events as well as music festivals.

Regional Sales Manager
CIBC, Maitland, FL

Assumed sales responsibilities for five branches in the Orlando-Lakeland Region, trained and guided team members, and fostered a collaborative sales environment
Provided training and expert leadership to Retail Banking Team on growing customer relationships and surpassing customer service expectations
Notable Accomplishments:
Met 95% of company’s set-forth objectives by demonstrating ability to prioritize workload and work collaboratively with employees
Develop strategic plans to hit or exceed individual target accounts and revenue goals


Bachelor of Science in Sales, Merchandising, and Marketing Operations
American University, Puerto Rico