Alexander Ansong

  • Network Engineer
  • Woodbridge, Virginia 22192
  • Dec 18, 2017
Full time Engineering

Personal Summary

Analytical, results-oriented, and detail-oriented professional offering hands-on background in the information technology industry; with emphasis on network support and engineering. Self-reliant and performance-focused individual; with proven track record of success in accomplishing a wide array of tasks within a fast-paced working environment, without compromising quality of service. Armed with excellent oral and written communication skills; with strong interpersonal, leadership, critical-thinking, and problem-solving aptitudes. Effective at collaborating and establishing positive working relationship with diverse groups of individuals.

Work Experience

Network Analyst
Texas Department Of Criminal Justice
  • Install and maintain of information technology (IT) equipment and utilize monitoring tools in overseeing and enhancing network performance.

  • Provided quality network support to complex WAN and LAN networks.

  • Enforced policies and keenly assess access to secure network systems.

  • Worked directly with software vendors in solving complex operational issues, while handling a log covering all problems detected and system backups.

  • Addressed and responded to concerns and inquiries in a professional and timely manner.

  • Maintained communication with third-party partners and suppliers to ensure on-time resolution of discrepancies in alignment with agreed service level agreement.

Computer and Network Support Technician
M & G Pharmaceuticals
  • Held responsibility in the installation and maintenance of information technology (IT) equipment, while overseeing and enhancing network performance through monitoring tools.

  • Delivered quality network support to complex WAN and LAN networks.

  • Displayed proficiency with Cisco routers, switches, wireless, and security technologies as well as subnetting and network topologies, iOS configuration, and routing protocols concept such as EIGRP, RIPv2, and OSPF.

  • Enforced policies and keenly assess access to secure network systems.

  • Coordinated closely with software vendors in solving complex operational issues, while handling a log covering all problems detected and system backups.

  • Addressed and responded to concerns and inquiries in a professional and timely manner.

  • Maintained communication with third-party partners and suppliers to ensure on-time resolution of discrepancies in alignment with agreed service level agreement.

  • Obtained hands-on experience in working on the following:

  • Cisco networking concepts including TCP/IP and OSI models’ layers such as dynamic host configuration protocol (DHCP), domain name system (DNS), hypertext transfer protocol (HTTP), Simple Mail Transfer Protocol (SMTP), and File Transfer Protocol (FTP);

  • Accessing of WAN and LAN switching and wireless Spanning Tree Protocol (STP), V VLAN Trunking Protocol (VTP), virtual LAN (VLAN), and Voice Over Internet Protocol (VoIP);

  • Monitoring and upgrading technologies including Simple Network Management Protocol (SNMP) Internet Control Message Protocol (ICMP), and NetFlow; and

  • Network security, firewalls, access control management, and standard security monitoring tools and principles.

Education

Bachelor of Science in Engineering
Missouri University of Science and Technology
Bachelor of Arts in Economics
Missouri University of Science and Technology