Trisha Nesse-Wyssbrod

  • Director of Operations │ Director of Continuous Improvement
  • Irvine, California 92604
  • Dec 18, 2017
Full time Other

Personal Summary

Innovative, results-oriented, and highly committed executive with extensive experience in operational management and process improvement within diverse industries.

Armed with expertise in project implementation, process improvement, and quality assurance, along with knowledge of Lean Six Sigma techniques. Analytical leader, known for strategic and tactical management approach in determining business opportunities; defining key initiatives; as well as leading and coordinating with team toward the achievement of operational goals. Proficient with Microsoft Office application (Word, Excel, PowerPoint, Outlook, and Visio).

Work Experience

Manufacturing Program Director
  • Establish an innovative program management office (PMO) with strategic roadmap of maturity while optimizing efficiency and impact on business results

  • Directly headed the key process transformations and return to operational management in controlled state relating to capacity planning and manufacturing planning)

  • Continuously improved workflow roadmap and operating system maturity ownership and accountability

Key Achievements:

  • Spearheaded the development of the PMO core processes and operational methods to administer active management

  • Obtained significant increase in closure projects with overall adherence to three strategies resulted to 20% improvement of plant output for top volume product line, and reduced risk in quality and compliance

  • Generated 20% increase in rate of project closures quarter over quarter

  • Lean Sigma certification goal exceeded at a rate greater than one belt/quarter

Manufacturing Director
  • Strategically led the Manufacturing Team consisting of 600 direct and 40 indirect team members responsible for manufacturing surgical and transcatheter tissue heart valves along with business with $151M total revenue, including 28,000 square feet. 23 certified class 7 and 8 rooms representing 22 workflows

  • Employed tactical achievement of the business objectives through cascading systems of policy deployment throughout the plant in the areas of: Safety, Quality, Service, Cost, Operational & Organizational Excellence

  • Built and prepare the leadership team for succession and value stream management transformation

Key Achievements:

  • Successfully reduced process instabilities in five workflows involving 41% of employees thereby, increasing product availability by 6%, first pass quality by 9%, and productivity by 18%

  • Provided cross-functional support to teams toward achieving forecasted demand with one year ahead of schedule for the company’s largest volume product line

  • Performed team reorganization to generate value stream transformation that leads in flattening of the layers and growing span of control and ownership

  • Enhanced total process yields by 10% and minimized the number of backorders by structured experiments and applying define, measure, analyze, improve and control (DMAIC) discipline

  • Increased PMO scoped key project closures from 45% to 80% and delivered cost savings of $538K

  • Executive sponsorship for the Asians Impacting Medtronic (AIM) employee resource group growing participation and outreach over 500% by recruiting the leadership and active encouragement, participation and recognition of high impact programs

Senior Program Manager, MBB
  • Created and led continuous improvement strategy and related initiatives to execute business and functional objectives which involved cross-functional areas and with focus on operations

  • Developed a 5-year strategy for people development and process capability enhancement

Key Achievements:

  • Effectively managed the stability transformation within the first ever tissue sewing workflow, leading to 20% decrease in labor with improved first pass quality

  • Received two Employees Resource Group Leadership Awards in 2014 and 2015 and Live the Mission Award in 2015

Senior Program Manager, Lean Sigma Master Black Belt
  • Managed cross-geography and cross-function projects and programs with strategic and site-level improvements

  • Facilitated training and development for green and black belt leadership and process skills in relation to lean sigma project closure which reduced lead times, defects, and business expenditures

  • Functioned as master change manager responsible for culture and compliance initiatives, leading to attainment of aggressive goals within the set timeframe

Key Achievements:

  • Formulated a strategy to kick off a Training Council to add value by creating standard processes, system improvements and ultimately facilitated the kaizen to create a roadmap for improved training effectiveness including 150 customer quality feedbacks

  • Functioned as kaizen leader for global customer service process standardization, business unit sales event process lead time reduction, regulatory function key process improvement roadmap, and clinical trials lead time reduction

  • Project lead for a business wide Quality Day for all Directors and above purposed to level set the current state of the industry, align to our Quality Strategy and build and facilitate a case study for business disruption reality

  • Served for a year on the Service Council (re-usable devices) to establish cross-company and geography processes, standards and measures leveraging outside assessment, internal change management and complex systems thinking

Lean Sigma Black Belt
  • Lead and mentor complex cross-functional projects, deployable throughout the corporation

  • Developed the skills of others by teaching problem solving and lean and six sigma techniques

Key Achievements:

  • Spearheaded teams toward major change implementation from conceptualization to control leading to measurable performance improvements, including $249K in hard savings, $5.5M in revenue growth, and average of 72% in process efficiency

  • Designed and facilitated the process and decision making for a global team of engineers and product managers for the manufacturing process validation standardization which led to the development of first single global policy, procedure, and templates

  • Significantly obtained SAP data conversion process lead time reduction, pricing process lead time reduction, energy consumption reduction at local manufacturing plant to align to ISO requirements

Senior Manager
  • Contributed insights and managed the implementation of the globally standardized SAP scorecard for order-to-delivery process enabling common platform for enhancement and learning

Key Achievements:

  • Maintained active involvement in designing and facilitating training for the Japan Team personally and remotely which led to 50% reduction in order delivery lead time from the third-party service provider


Bachelor of Science in Production and Operations Management
University of Wisconsin