Confidential Confidential

  • Information Technology Specialist/Manager | Telecommunications Operator
  • Beaufort, South Carolina 29906
  • Dec 14, 2017
Full time Information Technology

Personal Summary

Results-driven and innovative, and professional, offering extensive experience in information technology. Expert at resolving complex issues; providing outstanding technical support; and installing and maintaining communication systems, technologies, and network. Known for excellent interpersonal, decision-making, and problem-solving skills in building and cultivating positive relationships with all levels of professionals. Technically proficient with Microsoft Office, Adobe, Microsoft Visio, Cisco routers, switches, and call managers.

Work Experience

Signal Communication Systems Installer, Operator, and Maintainer
  • Administered all Cisco routers and switches; several KG equipment and systems; network planning and/or monitoring tools; Microsoft Office; satellite access request software; and networking planning software

  • Wrote seven books, manuals, and guides that provided instruction for Network Operations Security Center (NOSC), Data Transfer Devices (DTD), Voice over IP Phones (VoIP), tactical large area network (TACLAN), High-Capacity Line-of-Sight (HCLOS), SolarWinds, and SNMPc network monitoring tools

  • Led the investigation, review, and completion of the first installation of Troposcatter Satellite Systems (TROPO) and HCLOS systems that covered three states, thereby optimizing the organization’s communication capabilities

  • Created and facilitated lessons regarding master resiliency, suicide prevention, equal opportunity, and sexual harassment and assault prevention.

  • Monitored the operations of four companies in planning, risk assessment, and execution of all small arms gunnery operations while serving as the organization’s Certified Master Gunner firearms instructor

  • Completed assignment in different locations, which included the following:

  • Fort Bragg, NC, USA:

  • Served as line of sight communications operator, responsible for overseeing more than 30 personnel

  • Conducted installation and operation of antennas and satellite systems for communication networks

  • Provided direct support on all communication requirements for thousands of personnel in support of Operation Enduring Freedom

  • Managed more than $1M worth of equipment

  • Camp Red Cloud, Korea:

  • Functioned as section supervisor for more than 40 personnel, in charge of providing seamless multichannel communications for the entire Northern peninsula of South Korea

  • Efficiently guided teams that earned recognition as the best communications infrastructure in the country

  • Fort Stewart, GA, USA:

  • Supervised the performance of more than 100 personnel and facilitated their training and welfare

  • Oversaw installation and maintenance of a network which extended the entire span of Central Iraq

  • Acted as network controller for the 3rd Infantry Division Network, responsible for network operations and security that supported the entire theater of operations

  • Conducted configuration and maintenance of routers, switches, call managers, communication security devices, computers, printers, and audiovisual equipment

  • Received high decorations for providing communication support to theaters of operations throughout four deployments in support of Operation Iraqi Freedom

  • Fort Gordon/Fort Stewart, GA, USA:

  • Spearheaded the training and readiness of the entire battalion with more than 600 personnel

  • Executed planning and execution of all training and real-world events from inception to completion

  • Guided the teams in performing several tasks for communications support with line of sight, satellite, and radio equipment

  • Completed the installation and support of all AV requirements for classes, meetings, video teleconferences, and events

  • Earned selection to organize, supervise, and carry out the transition of an entire group with all personnel and equipment form Fort Gordon, Georgia to Fort Stewart, Georgia with no loss of accountability of personnel and equipment