Alanna Heinrichs

  • Cosmetic Assistant Manager Lead | Operations Manager Lead | Education Lead
  • Baton Rouge, Louisiana 70820
  • Dec 13, 2017
Full time Retail / Wholesale

Personal Summary

Highly versatile, detail-oriented, and creative professional, offering hands-on experience and strong knowledge of cosmetic retail management and operations. Adept at handling and applying cosmetics, sharing knowledge of brands, recommending products, handling customer complaints, and ensuring customer satisfaction to attain set-forth objectives and sales targets. Proactive team player, with proven ability to work and coordinate with a team to maximize productivity and attain success. Equipped with well-defined technical, analytical, presentation, negotiation, interpersonal, and communications aptitudes. Effective at establishing and maintaining positive rapport with clients, key stakeholders, and the management.

Work Experience

Clinique Beauty Consultant
Stage Department Stores, Inc.
  • Demonstrated expertise in selling skincare and cosmetic products to clients

  • Took charge of conducting inventory calculations on a yearly basis

  • Held responsibility in closing cash registers through comparison of day-to-day cash balances

  • Exhibited proficiency in performing and applying makeup for weddings and other special events

  • Provided recommendations and demonstrations on products to suit each customer need, as well as a makeover

  • Carried out keen monitoring of stock levels and re-ordering items

  • Kept abreast with new products

  • Fulfilled a wide array of functions including meeting sales targets, maintaining records, and handling cash and card payments

Education

Master of Business Administration
Louisiana State University
Bachelor of Science in Mathematics
Louisiana State University