Jennifer Healy

  • Assistant Food and Beverage Director
  • Huntington Beach California 92649
  • Dec 11, 2017
Full time Hospitality / Restaurant / Food Service

Personal Summary

Seasoned, astute, and goal-oriented professional, offering extensive experience in the hospitality industry, encompassing hotel and Starbucks operations management. Equipped with proven record of success in overseeing daily hotel services operations. Armed with superior organizational, leadership, staff development, motivation, communication, and decision-making skills. Adept at planning and marketing the business, managing budgets and financial plans, and controlling expenditures. Capable of cultivating rapport with diverse clients and corporate personnel to enhance guest experience.

Work Experience

Events Manager | Director of Outlets
Confidential
  • Oversee the Event and Outlets departments, while controlling beverage and food cost

  • Serve as department head to manage daily business operations, which include administering banquet and event in coordination with the banquet and event managers

  • Offer hands-on support in supervising the Multiple Outlets Department, as necessary, utilizing experience in outlet and property management

  • Demonstrate comprehensive knowledge of health and labor regulations associated with restaurant operations

  • Exemplify excellent communication and negotiation skills in interfacing with various individuals

  • Provide expert oversight to numerous employees toward the achievement of set-forth goal

  • Serve as event manager, supporting the preparation of client meeting rooms and weddings

  • Plan and coordinate banquets as well as control cost

  • Restructure existing standard operating procedures (SOPs), as necessary

General Manager/Acting District Manager
Starbucks, Riverside
  • Rendered direct oversight to multiple stores simultaneously

  • Carried out budget and P&L management; while overseeing outreach programs within the region

  • Performed human resource functions, including hiring and terminations and establishment of teams

  • Pioneered a store from the ground up, including food cost, paper goods, and labor management

  • Mentored managers and supervisors toward higher positions

Education

Associate of Arts in Cosmetology
Palomar Institute of Cosmetology
General Education in Criminal Justice
MiraCosta College