Success-driven, methodical, and performance-focused professional, offering hands-on experience in information technology and project management. Well-versed in driving high-quality, under budget, and timely project completion; maximizing operational efficiencies; and overseeing multimillion-dollar government initiatives. Additional qualifications include:
Expertise in system upgrade, installation, and configuration; large-scale deployments; budget administration; operations management; and continuous process improvement.
Proven adeptness in implementing project life cycle, from inception to completion, as well as conceptualizing strategic plans to significantly streamline processes.
Effectiveness in assessing available technology to develop solutions and deliver impactful results; along with the ability to manage and provide systems support on all hardware and software issues encountered by end users.
Ability to oversee operational strategies; lead corporate-wide project implementations; supervise high-caliber teams; and generate cost savings for government agencies and employment.
Excellent communication, negotiation, and interpersonal skills to establish relationships and work with individuals of multicultural backgrounds.
Hold full accountability for the design, support, and administration of all IT personnel and systems
Maintain active engagement in the design of project’s physical and technology layout; installation of IT hardware and computer systems; and configuration of all network, firewalls, and servers
Proactively collaborate with all specialty vendors for telephony and radio systems
Establish an IT Department with five members, along with three regular specialty vendors and contractors
Led the development, execution, and startup of all technology for a new large regional dispatch center providing services to 21 municipalities from two locations in Eastern Cuyahoga County, Ohio
Spearheaded the development, implementation, and startup of a county-wide criminal justice data sharing initiative housing with more than 75 million law enforcement records for all of Cuyahoga County, Ohio
Provide hands-on implementation, oversight and guidance to the design and setup of various IT systems
Served as the driving force in the successful planning, implementation, and management of the following:
All police and fire vehicle mobile data terminal (MDT) upgrades;
Mobile license plate reader (LPR) system obtaining dozens of alerts on wanted persons, stolen vehicles, and other law enforcement alerts;
Pepper Pike police and fire dispatch transition to Beachwood;
Federally mandated narrowbanding requirement for all police radio systems;
Virtual server system that integrated more than a dozen physical servers;
Police Department network cabling upgrade for the new city phone system and network requirements, as well as server system upgrade that improved system capabilities;
Electronic ticketing and data transfer to enable street officer to print citations on vehicle and transfer data to all computer systems, involving the mayor's court and Shaker Heights Municipal Court systems;
Over $373K police MDT computer system upgrade, as well completion of new patrol car camera systems with live streaming patrol car video to dispatch; and
Ohio Law Enforcement Automated Data Systems (LEADS) basic network and computer security audit
Police Computer Forensic Unit for the Beachwood Police Department
Efficiently handled the operations of city-wide camera and access control systems, which saved the city’s management costs by over $75K per year
Significantly generated savings of tens of thousands of dollars for Beachwood and optimized RO from five years to less than three years through the design and proposal of a fiber project amounting $750K