Seasoned, analytical, and detail-oriented registered nurse with comprehensive experience in hospital surgical service management; complemented with strong expertise in providing quality healthcare to patients within a variety of hospital settings.
Armed with excellent problem-solving skills in formulating customized solutions and executing process improvements to consistently achieve patient goals and organizational objectives.
Competent at building positive relationship and maintaining active communication with patients, family members, physicians, and other medical professionals.
Technically proficient with Microsoft Office Suite (Word, Excel, and PowerPoint).
Directed and coordinated daily operations of 13 operating rooms (OR)
Administered workforce planning and staffing based on experience and skill level of each team member
Offered support to preoperative director in implementing strategic plans for accurate forecasting of revenue expenses and capital budgets on surgery and sterile processes
Interacted with physicians, team members, patients, and vendors to promote excellent customer service relations
Strictly regulated the utilization full-time employees (FTEs) budgets, while ensuring alignment of productivity with established guidelines
Took charge of developing robot program, as well as post-operative debriefing program for physician after the cases
Provided effectual assistance in developing various neuro programs for Southern Brain and Spine Group of the hospital
Closely worked with administration, physicians, vendors, and staff in minimizing immediate-use sterilization by 0.005% through procurement of additional instrument and monitoring of surgery schedules to prevent conflicts
Collaborated with OR schedulers and doctor’s offices in creating standard booking sheets to determine equipment and special needs, which reduced scheduling errors
Efficiently interfaced with the Stryker Corporation in reprocessing the program within the OR, which produced savings amounting to $13.5K in 2017
Maintained active involvement in direct patient care for safe and secure environment
Ensured continuity of care by complying with and utilizing the nursing process
Rendered expert support in developing and implementing quality improvement processes in the OR and sterile processing
Presided over the update meeting with members of the OR Team
Pioneered the development of Employee of the Month Program for the Surgery Department to recognize employees that exceeded their provision of patients care and commitment to teamwork