Daniel Swank

  • Retail District Manager
  • San Diego, California, United States
  • Nov 23, 2017
Full time Management Retail / Wholesale

Personal Summary

Results-driven, accomplished, and performance-focused professional, with broad-based experience in retail and district management, encompassing operations administration, marketing, finance, and campaign development. Recognized for cost-
effective leadership approach, with proven record of success in driving company
growth and productivity through outcome-centered techniques and win-win strategies.
Well-versed in formulating policies and initiating multiple program implementations
toward staff performance improvement, company success, and optimum customer
experience.

Work Experience

District Manager
Nov 2014 - Dollar Tree Inc.

Develop a culture-focused mission and values of the organization, while optimizing
sales, service, employee productivity, and customer satisfaction rates across 19
retail locations
Enforce human resource policies/practices, workflow processes, and performance
improvements, while securing company assets
Perform onsite visitations and partnered with the store managers in analyzing profit
and loss, unit per sale figures, payroll, inventory control reports, and customer
satisfaction levels
Set sales and performance targets for each location while formulating action plans
and delivering tools and coaching initiatives toward accomplishment of designated
projections
Present customer-centric selling strategies to improve overall sales rate
Review multiple operational reports outcome and recommend strategies to improve
top-line revenue production and store traffic, develop brand loyalty, and control
expenses
Preside over organizational leadership educational trainings to enable the
Management Team in managing store and motivating team member to exceed expectations
Key Highlights:
Led the entire store operations, thus obtaining annual district sales volume by more
than $26M and maximizing company sales by 8%
Directed a low-ranking district to be one of the top sales and generators in the
nation in a year
Established and supervised a district producing top-generator and award-winning
store managers and sales teams
Maximized sales and revenue as well as accomplished double digit annual growth
Earned multiple awards for demonstrating key performance, including District Manager
of the Year and Highest Annual Revenue Per Promotion

District Manager
Jan 2010 - Sep 2014 Dunham’s Sports Athleisure Corporation

Partnered with store managers in conducting regular onsite visitation and reviewing
profit and loss, unit per sale figures, inventory control reports, and customer
satisfaction levels
Built sales and performance goals and action plans, while coaching store managers,
which exceeded the designated projections
Promoted and employed customer-focused selling plans toward improvement of overall
store sales
Assessed operational reports and provided recommendations to improve top-line
revenue production, build brand loyalty, and control expenses
Conducted organizational leadership educational sessions to allow teams in managing
designated stores and motivating teams to meet expectations
Developed and trained management teams, including assistant and store managers for
advancement to leadership positions and served as primary trainers of new store
managers across the district

Key Highlights:
Directed overall launch and daily operations of four new stores in addition to 11
stores in Southwestern Wisconsin to Northern Illinois, which enabled the company to
commend as the top-ranked district
Administered overall operations of 15 stores, thereby producing more than $100M in
annual sales volume
Established a new area store year-end sales record, which achieved Wisconsin
district’s top sales out of 23 districts in the region in 2015
Achieved the top-ranking among 23 districts for having lowest shrink in 2015 as well
as in this category among 232 stores in 2014
Earned selection from the alcohol, tobacco, and firearms (ATF) to manage all firearm
sales, which gained 100% compliance with ATF annual audits for four consecutive
years

Education

Master of Arts in Sociology, with Emphasis in Criminology and Statistics
Jan 2005 - Jan 2010 Cleveland State University
Bachelor of Arts in Sociology, with Emphasis in Criminal Justice
Jan 2002 - Jan 2007 Cleveland State University