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Customer Experience Support

**Job Title:**

Customer Experience Support

**Department:**

Administration, Facilities & Secretarial

**Country:**

United States of America

**State/Province:**

New Jersey

**City:**

West Orange

**Full/Part Time:**

Full time

**Job Summary:**

Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams

**Job Description:**

Key Responsibilities:

• Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments.

• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data.

**Qualifications:**

+ Minimum Qualification: High School Diploma/GED with less than 1 year of working experience.

+ Preferred Qualification: Ability to communicate effectively

+ Ability to multitask

+ Ability to prioritize

+ Ability to quickly learn new systems

+ Keyboarding and typing

+ Ability to meet or exceed customer needs and expectations and provide excellent service

+ Ability to process information with high levels of accuracy.

**Education:**

GED (Required), High School (Required)

**Work Experience:**

Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics

**Job Opening ID:**

00353181 Customer Experience Support (Evergreen) (Open)

**_“This job description has been designed to indicate the general nature and level of work performed by employees within this_** **_classification._** **_It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job._**

**_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”_**

**Fortune 500 experience. Career growth opportunities. Nationwide relocation possibilities.**

These are just a few things you'll find at J.B. Hunt. Whether you have a passion for operations, sales, engineering or information technology, we can help jumpstart your career with challenging opportunities that will help you reach your maximum potential.

**Why J.B. Hunt?**

We take our investment in you seriously - our future success depends on you. Be an innovator with a leading transportation company and work alongside some of the brightest minds in the industry. At J.B. Hunt, we strongly believe in promoting from within based on performance and potential, the sky is the limit for your career.

**What are we looking for?**

We look for high-energy, forward-thinking individuals who are interested in a career with a leader in the transportation industry. We seek exceptional people of diverse backgrounds who have the vision to carry our business forward. J.B. Hunt offers a variety of opportunities spanning across the nation.

Customer Experience Support

Full time
West Orange, NJ 07052

Published on 06/03/2020