Location

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

R esponsible for ensuring proper training and supervision of all restaurant staff, delivering prompt, courteous service in a manner that complies with Omni Tucson standards.

Responsibilities

+ Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

+ Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

+ Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant guests.

+ Must maintain full familiarity with menus and knowledge of beverage offerings.

+ Ensure all staff has completed side work checklists for dining room.

+ Spot check liquor pars and order daily supplies.

+ Monitor food and liquor requisitions and food waste.

+ Check bar controls, shot glass use, red lining, and bottles totally empty daily.

+ Hold pre-shift meetings and ensure department training requirements are met monthly.

+ Follow up on established training steps.

+ Handle guest comments and complaints and ensure member and guest satisfaction.

+ Communicate with guests and receive feedback.

+ Stay on the floor during peak hours.

+ Observe, teach, and correct staff’s service in a professional manner.

+ Examine food preparation and beverage presentation.

+ Assist manager in scheduling, and forecasting both weekly and monthly.

+ Participate in interviewing/recruiting as needed.

+ Assist in monthly MOS audits.

+ Prepare maintenance requests and follow-up.

+ Maintain knowledge of the resort property and events.

+ Participate in department meetings and other required company training.

+ Perform any other duties as assigned by the restaurant management.

Qualifications

+ 1- 2 years of experience in Food and Beverage supervision or management role preferred.

+ Must have and maintain AZ Food Handlers and TABC certifications.

+ Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.

+ Must be able to work in a fast-paced environment and multitask.

+ Prior serving and cash handling experience preferred.

+ Must be able to work flexible shifts including nights, weekends, and holidays.

+ Must have the ability to manage deadlines.

+ Understanding of Food and Beverage financials including cost and par controls is preferred.

+ Must have a strong attention to detail as well as strong customer service skills.

+ Must know emergency procedures and work to prevent accidents.

Physical Requirements:

+ Must be able to stand and walk for an extended period of time or for an entire shift.

+ Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.

Job LocationsUS-AZ-Tucson

Posted Date2 months ago(2/3/2025 12:25 PM)

Requisition ID 2025-119187

# of Openings 1

Category (Portal Searching) Food & Beverage