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Sr. Field Service Leader

Manage a Field Service team for the Louisville, Cincinnati and St. Louis market. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholders. You will act as mentor to train and develop future managers.

Key Responsibilities

+ Supervise team activities and performance

+ Collect and report performance metrics

+ Develop team and team members

+ Identify opportunities for process improvement

+ Assign and supervise project work

YOU MUST HAVE

+ High School or GED

+ 5+ years of experience with fire, security, mechanical or building controls

+ 5+ years of experience Microsoft Office Suite (Word, Excel)

+ 5+ years of Customer service experience.

+ Valid Driver’s License

WE VALUE

+ Bachelor's degree preferred

+ Previous industry experience

+ Excellent communication skills

+ Demonstrated ability to influence at varying levels across the organization

+ Demonstrated ability to operate independently

+ Ability to use experience to appropriately apply the established standards

+ Demonstrated ability to effective manage a team

+ Previous customer service experience

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Sr. Field Service Leader

Full time
St. Louis, MO

Published on 10/27/2020