We Are Hiring
Rep-Call Center - Office Operations - Full-Time, Days - Westport Center Drive - St Louis, MO
Why Join Ascension?
The Resource Group is a business transformation services organization that specializes in non-payroll spend management. Through its User-Directed Integrated Solutions, The Resource Group transforms the resource and supply function delivering value through Operations and Logistics Optimization, Strategic Sourcing, and Change Management. Although it specializes in these areas, as its core, The Resource Group is rooted in the ideals of hospitality and believes that success is measured by the satisfaction of the customer. The Resource Group started as a Solution of Ascension, its success has allowed it to expand and serve various healthcare systems looking to decrease non-payroll expenses and increase operational efficiencies. Today, The Resource Group serves over 2,500 locations including over 165 acute care hospitals across 21 states and Washington D.C.
The Resource Group is part of Ascension, a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.
What You Will Do
As an Associate with The Resource Group, you will have the opportunity to answerincoming calls and performtriage of inquiries.
- Responds to telephone and/or Internet inquiries from customers seeking information and/or resources, following a set standard.
- Collects relevant caller data to assist with measurement, tracking and reporting activities.
- Track inquires, questions and answers and provide resolution.
- Performs additional clerical duties as assigned.
What You Will Need
- High school diploma or GED required.
Equal Employment Opportunity
Ascensionis an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster:
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
Ascensionparticipates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (link to E-verify site)