Skip to main content

Maintenance Plant Engineer (MGM Springfield)


Springfield, Massachusetts


It is the responsibility of the Engineer - Plant Operations to perform project maintenance and repairs including installation work on all mechanical, electrical, and plumbing equipment and systems within the plant and building. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.


• Installs, operates, maintains, and repairs all building automation systems (BAS) and equipment.

• Troubleshoots and repairs mechanical equipment including heating, ventilation, air conditioning equipment, fan coils, chillers, pumps, boilers, water softener systems, cooling towers, and energy management systems.

• Works with power ranging from low to medium voltages.

• Operates scissor and boom lifts, and climbs ladders to access elevated areas such as ceilings and catwalks.

• Troubleshoots HVAC systems.

• Operates and maintains appropriate tools and equipment daily for troubleshooting on site.

• Maintains a constant awareness of safety and accident prevention, including safely operating lifts.

• Drives and operates company vehicles to and from various MGM Resorts International properties where applicable.

• Maintains a constant awareness of safety and accident prevention, including safely operating lifts.

• Responds to and resolves guest complaints in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.

• Ensures the privacy and confidentiality of guests and limits requests for information pertaining to guests in accordance with hotel policies.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.


• N/A



• High school diploma or equivalent.

• Minimum two (2) years of experience in at least one of the following related trades: electrical, mechanical, plumbing, refrigeration, or kitchen equipment.


• Experience in a hotel or industrial complex property.

• Five (5) years of previous experience working in related trades.

• Journeyman Electrical, Plumber, Steam Fitter or Boiler license.


• MA Gaming License

• Driver’s License where applicable.

• Driving Record from DMV where applicable.

• Refrigerant Universal EPA certified.

• Fridge and Steam licenses where applicable to the building in given city.


• Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.

• Listening: The ability to understand key pieces of spoken information, separating relevant from irrelevant information, and following verbal instructions and explanations. This includes listening attentively to spoken information to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy.

• Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.

• Team Work: The ability to participate as a committed member of a team. This includes cooperating and working well with other team members to accomplish goals and meet guest needs, being supportive of others, willingly helping others, objectively considering others’ ideas and opinions, sharing information with others, adhering to team expectations and guidelines, giving proper credit to others, and fulfilling team responsibilities.

• Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.

• Planning and Organizing: The ability to set priorities, plan and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently.

• Decision-Making: The ability to know when a decision needs to be made and having the readiness to make timely, sound decisions. This includes selecting the most promising alternative or course of action, recognizing when outside advice is needed, and committing to action, even in uncertain situations.

• Electrical: Knowledge of the principles of electricity, wiring, conduit and controls, motors and breakers, and high-low voltage systems. This includes skill in installing, testing, repairing, and maintaining electrical systems and components throughout the property, using devices such as ohmmeters, voltmeters, and oscilloscopes.

• Technical Instructions/Blueprints: The ability to read and understand technical instructions, schematics, and blueprints (e.g., electrical schematics, building blueprints).

• Building and Safety Codes: Knowledge of local and Federal building and safety codes.

• Building Repair: Knowledge of materials, methods, and tools involved in building repair. This includes the ability to report and/or repair buildings, structures, or paved surfaces.

• Plumbing: Skill in plumbing techniques including installing plumbing equipment and fixtures such as toilets, sinks, and pipes, repairing plumbing problems such as leaks and clogged drains, toilets, and pipes, welding, brazing, and soldering pipes, and cutting, threading, and bending pipe to required angle using equipment such as pipe cutters, pipe-threading machines, and pipe-bending machines. This also includes knowledge of water treatment, related chemicals, and water distribution balance.

• HVAC/Refrigeration: Knowledge of heating, ventilation, and air conditioning equipment, including boilers, chillers, air handling units/controls, and refrigeration equipment. This includes the ability to inspect, repair, and maintain equipment, charge refrigeration systems, replace air filters, and clean coils.

• Physical Strength: The ability to lift, push, pull, or carry objects using hands, arms, back, stomach, shoulders, legs, or a combination of these muscle groups.

• Safety Orientation: The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.

• Company Polices Knowledge: The ability and willingness to learn and understand the company’s policies, procedures, and regulations related to operations, guest relations, human resources, safety, security, and loss prevention.


• Regular scheduled hours : Work Days: Varies Hours: Varies

• Other – Must be flexible if needed for occasional work outside of normal business hours.

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email

Maintenance Plant Engineer (MGM Springfield)

Full time
Springfield, MA

Published on 04/09/2021

Share this job now