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As a Cashier/Greeter, your primary purpose is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.

**Job responsibilities will also include, but are not limited to:**

+ Provide warm welcome to incoming Guests while ensuring timely seating

+ Accurately communicate waiting times to Guests and maintain timely communication to ensure Guests are kept informed with regards to their seating status

+ Alert waiter/waitress of new Guests

+ Seat Guests in appropriate area to ensure they are comfortable, ensuring that a server does not have too many tables to ensure quality Guest experience

+ Assist with answering telephones and the assembly of takeout orders when necessary

+ Assist Servers with running food and bussing tables

+ Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary

+ WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value

+ Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency

+ Thank Guests as they leave and solicit feedback about the quality of service they received and/or their personal experience

+ Invite Guests to return to BWW in the future


+ At least 18 years of age

+ Prior foodservice experience strongly preferred


Full time
Rochester, MN

Published on 02/26/2021

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