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Metadata Train Scrum Master - Enterprise Data Management Services (Charlotte or Richmond)

Metadata Train Scrum Master - Enterprise Data Management Services (Charlotte or Richmond)

Charlotte, North Carolina;Richmond, Virginia

**Job Description:**

This Scrum Master will be a member of the Metadata Release Train within the Enterprise Data Management Services supporting two Scrum Teams. The individual should be a creative and strategic thinker with the ability to influence, build trusted relationships across the organization, deal constructively with conflict, and adapt to a fast-paced environment. Act as key liaison across businesses, other agile teams, and the program team. Represents the team in Release Train Syncs and helps the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements. Ensures the program has a healthy product backlog (in collaboration with the POs). Contributes to the successful implementation of prioritized Epics by optimizing the flow of stories and the value delivered. Requires Change and Release Management experience and knowledge. Must be able to manage to timelines and communicate feature status within the team but also with leadership and business partners. Works with the Agile Coach, RTE and Scrum Masters to improve the maturity of Agile processes across the organization. Coordinate agile ceremonies, manage dependencies for the team, provide visibility into team plans & progress, and enable continuous improvement within the team and organization. This role is responsible for coaching their team(s) on the work management tools and adherence to the enterprise change standards. Maintains project documentation and deliverables in accordance with Enterprise Change requirements.

**Key Responsibilities:**

+ Acts as a Servant Leader & helps resolve team conflict

+ Coaches the Team to achieve Sprint Goals & Sprint timelines

+ Schedules, facilitates and coaches Agile routines and ceremonies including Sprint Planning, Daily Scrums, Backlog Refinement, Sprint Review, Sprint Retrospective and PI Planning

+ Helps establish and foster a culture of continuous improvement

+ Works with Product Owners to establish and maintain Product/Story Roadmaps

+ Helps protect the development team from external requests during the Sprint work

+ Helps to remove or facilitate removal of impediments the team cannot resolve on their own

+ Works closely with other Scrum Masters to exchange best practices and help to continually improve the process

+ Drives maturity curve of agile adoption, partially based on company specific guidance i.e. SDM360

+ Facilitates the creation and adoption of working agreements and definitions of ready / definition of done, including use of appropriate tools, standards and best practices

+ Ensure deliverables comply with Enterprise Change Management standards

+ Conduct Release Readiness reviews and support Go/No-Go reviews

+ Communicate release details and schedules to the Business as required

+ Project status oversight and reporting on delays/risks/issues across priorities such as MRA2 and Change Management

**Qualifications/Requirements:**

+ 3+ years of previous experience working in an Agile environment

+ Knowledge of Scrum, Kanban and Agile practices

+ Scrum Master certification is a must

+ Familiarity with JIRA, Remedy, Agileview, Confluence

+ Deep Knowledge of Bank of America Enterprise Change Management and Release Management Process

+ Ability to adapt to change and identify efficiency opportunities

+ Strong oral and written communication skills

+ Energetic self-starter with a positive attitude who enjoys thinking critically to solve problems

+ Strong servant leader

+ Intellectual curiosity with aptitude to understand and communicate details of technical systems

+ Must have the ability to work independently with minimal supervision

+ Understands all aspects of Program Increment Planning from preparation to execution

+ Strong knowledge and experience with Deliverable, Epic and User Story documentation

+ Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience

**Desired Skills:**

+ Enables the team to become high performing through collaboration and a relentless focus on continuous improvement

+ Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities

+ Collaborates across the ART to create program level transparency, visibility and drive commitment

+ Able to adapt your approach and communication style to fit varying contexts and situational needs

+ Not afraid to raise issues and inspire change and continuous improvement

+ Guide others to deal with situations of conflict, ambiguity, and uncertainty

+ Promoting the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential

+ Application development or technical experience is a plus

_Enterprise Role Overview:_

Responsible for optimizing the flow of stories and the value delivered by one or more Scrum teams. Coordinates and facilitates Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. Ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team. Acts as an Agile Coach, promoting and coaching the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential. Guides and coaches one or more teams on Scrum practices, and develops their understanding of Agile principles. Facilitates Scrum ceremonies i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives. In a Scaled Agile model, facilitates scaled planning for the team - e.g. Pre Planning/ Preparation, PI Planning Events - and represents the team in Scrum of Scrums/ART Syncs. Helps the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements. Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO). Facilitates dependency management/risk management/impediment removal for the team. Promotes/facilitates communication and collaboration within the Agile team to support value delivery and Sprint commitments. Provides visibility into the Agile teams delivery plans and progress against plan to stakeholders. Enables the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team. Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities. Mentors more junior Scrum Masters. Individual Contributor.

**Job Band:**

H5

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

**Weekly Schedule:**

**Referral Bonus Amount:**

0

**Job Description:**

This Scrum Master will be a member of the Metadata Release Train within the Enterprise Data Management Services supporting two Scrum Teams. The individual should be a creative and strategic thinker with the ability to influence, build trusted relationships across the organization, deal constructively with conflict, and adapt to a fast-paced environment. Act as key liaison across businesses, other agile teams, and the program team. Represents the team in Release Train Syncs and helps the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements. Ensures the program has a healthy product backlog (in collaboration with the POs). Contributes to the successful implementation of prioritized Epics by optimizing the flow of stories and the value delivered. Requires Change and Release Management experience and knowledge. Must be able to manage to timelines and communicate feature status within the team but also with leadership and business partners. Works with the Agile Coach, RTE and Scrum Masters to improve the maturity of Agile processes across the organization. Coordinate agile ceremonies, manage dependencies for the team, provide visibility into team plans & progress, and enable continuous improvement within the team and organization. This role is responsible for coaching their team(s) on the work management tools and adherence to the enterprise change standards. Maintains project documentation and deliverables in accordance with Enterprise Change requirements.

**Key Responsibilities:**

+ Acts as a Servant Leader & helps resolve team conflict

+ Coaches the Team to achieve Sprint Goals & Sprint timelines

+ Schedules, facilitates and coaches Agile routines and ceremonies including Sprint Planning, Daily Scrums, Backlog Refinement, Sprint Review, Sprint Retrospective and PI Planning

+ Helps establish and foster a culture of continuous improvement

+ Works with Product Owners to establish and maintain Product/Story Roadmaps

+ Helps protect the development team from external requests during the Sprint work

+ Helps to remove or facilitate removal of impediments the team cannot resolve on their own

+ Works closely with other Scrum Masters to exchange best practices and help to continually improve the process

+ Drives maturity curve of agile adoption, partially based on company specific guidance i.e. SDM360

+ Facilitates the creation and adoption of working agreements and definitions of ready / definition of done, including use of appropriate tools, standards and best practices

+ Ensure deliverables comply with Enterprise Change Management standards

+ Conduct Release Readiness reviews and support Go/No-Go reviews

+ Communicate release details and schedules to the Business as required

+ Project status oversight and reporting on delays/risks/issues across priorities such as MRA2 and Change Management

**Qualifications/Requirements:**

+ 3+ years of previous experience working in an Agile environment

+ Knowledge of Scrum, Kanban and Agile practices

+ Scrum Master certification is a must

+ Familiarity with JIRA, Remedy, Agileview, Confluence

+ Deep Knowledge of Bank of America Enterprise Change Management and Release Management Process

+ Ability to adapt to change and identify efficiency opportunities

+ Strong oral and written communication skills

+ Energetic self-starter with a positive attitude who enjoys thinking critically to solve problems

+ Strong servant leader

+ Intellectual curiosity with aptitude to understand and communicate details of technical systems

+ Must have the ability to work independently with minimal supervision

+ Understands all aspects of Program Increment Planning from preparation to execution

+ Strong knowledge and experience with Deliverable, Epic and User Story documentation

+ Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience

**Desired Skills:**

+ Enables the team to become high performing through collaboration and a relentless focus on continuous improvement

+ Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities

+ Collaborates across the ART to create program level transparency, visibility and drive commitment

+ Able to adapt your approach and communication style to fit varying contexts and situational needs

+ Not afraid to raise issues and inspire change and continuous improvement

+ Guide others to deal with situations of conflict, ambiguity, and uncertainty

+ Promoting the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential

+ Application development or technical experience is a plus

_Enterprise Role Overview:_

Responsible for optimizing the flow of stories and the value delivered by one or more Scrum teams. Coordinates and facilitates Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. Ensures the impediments are resolved quickly, the team follows their agreed-to processes, and that there is a good relationship between the Product Owner and the development team. Acts as an Agile Coach, promoting and coaching the Agile mindset and principles, empowering the team to become self-managing and fulfill their cross-functional potential. Guides and coaches one or more teams on Scrum practices, and develops their understanding of Agile principles. Facilitates Scrum ceremonies i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives. In a Scaled Agile model, facilitates scaled planning for the team - e.g. Pre Planning/ Preparation, PI Planning Events - and represents the team in Scrum of Scrums/ART Syncs. Helps the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements. Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO). Facilitates dependency management/risk management/impediment removal for the team. Promotes/facilitates communication and collaboration within the Agile team to support value delivery and Sprint commitments. Provides visibility into the Agile teams delivery plans and progress against plan to stakeholders. Enables the team to become high performing through collaboration and a relentless focus on continuous improvement including cross-skilling across the team. Measures team delivery, maturity, and performance and reviews the metrics with the team to identify improvement opportunities. Mentors more junior Scrum Masters. Individual Contributor.

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Learn more about this role

Full time

JR-21058806

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Doug Smith

Referral Bonus:

0

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

Metadata Train Scrum Master - Enterprise Data Management Services (Charlotte or Richmond)

Full time
Richmond, VA

Published on 10/28/2021

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