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Automotive Insurance Compliance & Claims Coordinator

Automotive Insurance Compliance & Claims Coordinator (**Job Number:** 2218769 )

**Position Summary:**

Review all claims and make coverage decision. Handle customer provides files within department guidelines. Prepares law suit tenders and claim setup. Provides basic insurance and HAZMAT information to the field, sales associates and GENPACT operations. Research & resolve vehicle suspensions. Assist with special projects as needed.

**Major Responsibilities:**

-Receives & routes incoming claim inquiry calls to appropriate examiner or department

-Review claims to determine coverage

-Handle tender of customer provides claims

-Review Rental & Lease agreements

-Review law suits & prepare tender

-Maintain Litigation round robin

-Review 24/7 accident reports for processing

-Distribute Insurance ID cards

-Maintain Insurance Card supply

-Review/Research bankruptcy notices

-Research &resolve State Vehicle Suspensions and vehicle verification notices

-Assist with special projects as assigned

**Qualifications:**

-High school diploma or associates degree

-Basic insurance knowledge preferred

-Ability to work in a high volume fast-paced environment and remain accurate

-Strong customer service skills required

-Excellent multi-tasking and organizational skills

-Effective verbal & written communication skills required

-Self-motivator & positive attitude

-Work well in a team environment

-Proficiency with Microsoft Office products required

Specific skill set: Prior AS400 and using workflow tools such as Savvion is a plus.

**Physical Requirements:**

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer

**About Penske Truck Leasing**

Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

**Work Locations** :

1 Expatriate Address

1 Expatriate Address

Reading, PA 19603

**Primary Location** : United States-Pennsylvania-Reading

**Job** : Risk Management/Safety

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**Req ID:** 2218769

Automotive Insurance Compliance & Claims Coordinator

Full time
Reading, PA

Published on 10/12/2022

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