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Flik Hospitality Group

Salary: $90,000 - $100,000/ yearly

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Job Summary:

The Marketing & Hospitality Director will be responsible for developing and implementing an innovative marketing and merchandising strategy for the Conference Center & Hotels (CCH) and Airport Lounge divisions of FLIK Hospitality Group. Key responsibilities include: leading all aspects of FOH standards in operations including but not limited to merchandising and marketing initiatives; driving the corporate brand style and standards’ driving amenity innovations; and supporting strategic marketing and communication plans. This role is multifaceted with strategic insights in social media and sales tactics for client properties and airport lounges, special projects for FLIK’s corporate Marketing Department/ Operational Services and the FLIK divisions in which fall under this umbrella.

Key Responsibilities:

* Develop a deep knowledge of both the travel industry as it relates to Conference Centers, non-residential and residential, first-class airline travel and lounges, and the areas in which we operate in this market.

* Accountable for new amenities/services development driven by guest insights in support of innovation and differentiation in the market.

* Assist in the development of marketing programs specific to client portfolios with the corporate FLIK Marketing and Creative Services department and implement initiatives to both divisions.

* Help support operators in their FOH, marketing and social media efforts through site visitations and account reviews.

* Report quarterly on the success metrics of marketing and sales initiatives for both divisions.

* Develop innovation that continues to keep both divisions current and on trend with marketing practices and local competition.

* Assist unit operators with their quarterly business reports that summarize the efforts of marketing initiatives in their business.

* Work with corporate sales, marketing and culinary when needed for regional site tours and refreshes.

* Work with the Airline Lounge Guest Experience Managers, and Property Sales and Marketing Managers to ensure the FLIK brand standards are clear, present and a source of market differentiation in all training materials.

* Assist in the delivery of marketing programs from FLIK to the Airline Lounge Guest

Experience Managers/ Property FOH managers to ensure consistent representation

of FLIK promotions and events at each location.

* Explore ways of improving existing products and services to increase profitability and

customer/client satisfaction scores.

* Maintain image libraries in accordance with the divisions and clients’ guidelines

to support business development opportunities.

* Strategically support business development and operations in all aspects of FOH and

marketing working side by side with the corporate sales and marketing teams to drive

external and internal positioning of the Conference Center & Hotel and Airport Lounge


* Manage external communication strategies with the Director of Brand Strategy to

include social media management, content curation, public relations support, and

other storytelling efforts.

Preferred Qualifications:

* Bachelor’s Degree and at least 5 years of Marketing, Merchandising or Hospitality


* Outstanding oral and written communication skills

* Must have a keen sense of visual merchandising, station presentation and design.

* Knowledge of social media platforms, including content curation

* Excellent writing and communications skills

* Must be proficient in Excel, Power Point and Adobe suite

* Strong attention to detail, ability to multi-task and meet deadlines

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Flik Hospitality are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

Req ID: 1101584

Flik Hospitality Group




Full time
Port Chester, NY 10573

Published on 09/17/2022

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