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Audit Automation/OpEx Manager

Audit Automation/OpEx Manager

Charlotte, North Carolina;Wilmington, Delaware; Plano, Texas

**Job Description:**

**Corporate Audit Business Overview**

The mission of Corporate Audit is to effectively and efficiently support the Company’s risk governance framework by determining whether controlling processes and controls over strategic, credit, market, liquidity, operational, compliance and reputational risks are adequately designed and functioning effectively.

**Parks Audit and Parks COO Team Responsibilities**

The Parks Audit team is responsible for audit activities covering Consumer (Retail, Preferred and Small Business Banking), Wealth Management (Merrill and the Private Bank), Fraud, the Chief Financial Officer (CFO) division and functional finance areas including Capital Planning and Non-Financial Regulatory Reporting, as well as providing Anticipatory audit coverage across the enterprise.

The Parks COO team is responsible for the development, ongoing management, and governance of the Parks Audit Coverage and Resource Plans, Operational Excellence and Automation programs, consolidated reporting and support for Parks Consumer, Wealth Management, and CFO, and leading, coordinating, and implementing strategic deliverables.

**Automation/Operational Excellence Manager Job Description**

The Automation/Operational Excellence Manager coordinates the assessment, development, and implementation of automated monitoring and testing across the Parks Consumer and GWIM audit Plans, partners with the CACR central automation team to ensure appropriate resources are dedicated to support the Parks Automation strategy, monitors automated monitoring and testing programs and results, and ensures timely and accurate automation-related reporting. Additionally, this individual is responsible for leading and coordinating Operational Excellence routines across the Parks organization, ensuring ongoing assessment of our work processes, driving idea generation across the team, and ensuring timely and accurate Operational Excellence reporting.

This role works closely with Parks leadership team to identify automation opportunities across the Audit Plan, provide insights into automation results, and to identify and support the implementation of new automated monitoring and testing approaches. The position requires the individual to build effective partnerships with the Parks leadership team and across Corporate Audit. This role reports directly to the COO of the Parks Team.

**Key Responsibilities:**

+ Develop and coordinate the strategic direction of Parks automated testing and continuous monitoring needs and routines, as well as leads Parks Operational Excellence routines

+ Establish/Refine a framework to ensure governance and transparency into the performance and success of Operational Excellence and Automation across key activities, business risks and audit plans

+ Coordinate and prepare Automation and Operational Excellence reporting for Consumer and GWIM and partner with the CFO automation team to ensure cohesive insights across Parks’ business segments

+ Ensure Automated coverage and resource scheduling infrastructure is efficient, can support timely analysis and insights, and ensure plan and resource schedule remains up to date and appropriately socialized

+ Assess audit plan, key business risks, coverage needs, and teammate proficiencies to ensure appropriate resource alignment to automation work

+ Support the annual skills assessment, provide analysis and reporting of results to identify automation-related skills gaps/needs, and monitor action plan development and progress

**Essential Candidate Characteristics:**

+ Expert level Microsoft Office skillset, particularly in Excel and Power Point

+ Strong analytical and automation skillset (i.e., SQL, Alteryx)

+ Expert understanding of Corporate Audit’s planning and execution framework and related tools/capabilities

+ Mature executive presence in a high visibility role, credible with senior CACR executives

+ Strong partnership and relationship building skills with ability to effectively challenge and influence

+ Demonstrate intellectual curiosity, exercise sound judgment, create an environment that challenges, encourages debate, and engages and influences across the organization

+ Knowledge of general bank policies, programs, procedures as well as the Bank of America Risk Framework

+ Comfortable executing in a dynamic environment and navigating the Enterprise to identify solutions or key subject matter expertise when needed

**Desired Skillsets:**

+ 5 years of experience in audit and with audit execution, coverage, and capacity planning

+ Strong organizational, analytical, and financial acumen, with a focus on attention to detail

+ Excellent written and verbal communication skills and executive presence

+ Strong stakeholder and relationship management skills

+ Effectively influence and lead directly when dependent on partners to deliver

+ Proven ability to develop executive ready communications and presentations

+ Ability to effectively prioritize work, efficiently manage multiple deliverables, and deliver on tight deadlines

+ Strong desire to excel and execute in a dynamic environment

**Job Band:**

H4

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

**Weekly Schedule:**

**Referral Bonus Amount:**

2000

**Job Description:**

**Corporate Audit Business Overview**

The mission of Corporate Audit is to effectively and efficiently support the Company’s risk governance framework by determining whether controlling processes and controls over strategic, credit, market, liquidity, operational, compliance and reputational risks are adequately designed and functioning effectively.

**Parks Audit and Parks COO Team Responsibilities**

The Parks Audit team is responsible for audit activities covering Consumer (Retail, Preferred and Small Business Banking), Wealth Management (Merrill and the Private Bank), Fraud, the Chief Financial Officer (CFO) division and functional finance areas including Capital Planning and Non-Financial Regulatory Reporting, as well as providing Anticipatory audit coverage across the enterprise.

The Parks COO team is responsible for the development, ongoing management, and governance of the Parks Audit Coverage and Resource Plans, Operational Excellence and Automation programs, consolidated reporting and support for Parks Consumer, Wealth Management, and CFO, and leading, coordinating, and implementing strategic deliverables.

**Automation/Operational Excellence Manager Job Description**

The Automation/Operational Excellence Manager coordinates the assessment, development, and implementation of automated monitoring and testing across the Parks Consumer and GWIM audit Plans, partners with the CACR central automation team to ensure appropriate resources are dedicated to support the Parks Automation strategy, monitors automated monitoring and testing programs and results, and ensures timely and accurate automation-related reporting. Additionally, this individual is responsible for leading and coordinating Operational Excellence routines across the Parks organization, ensuring ongoing assessment of our work processes, driving idea generation across the team, and ensuring timely and accurate Operational Excellence reporting.

This role works closely with Parks leadership team to identify automation opportunities across the Audit Plan, provide insights into automation results, and to identify and support the implementation of new automated monitoring and testing approaches. The position requires the individual to build effective partnerships with the Parks leadership team and across Corporate Audit. This role reports directly to the COO of the Parks Team.

**Key Responsibilities:**

+ Develop and coordinate the strategic direction of Parks automated testing and continuous monitoring needs and routines, as well as leads Parks Operational Excellence routines

+ Establish/Refine a framework to ensure governance and transparency into the performance and success of Operational Excellence and Automation across key activities, business risks and audit plans

+ Coordinate and prepare Automation and Operational Excellence reporting for Consumer and GWIM and partner with the CFO automation team to ensure cohesive insights across Parks’ business segments

+ Ensure Automated coverage and resource scheduling infrastructure is efficient, can support timely analysis and insights, and ensure plan and resource schedule remains up to date and appropriately socialized

+ Assess audit plan, key business risks, coverage needs, and teammate proficiencies to ensure appropriate resource alignment to automation work

+ Support the annual skills assessment, provide analysis and reporting of results to identify automation-related skills gaps/needs, and monitor action plan development and progress

**Essential Candidate Characteristics:**

+ Expert level Microsoft Office skillset, particularly in Excel and Power Point

+ Strong analytical and automation skillset (i.e., SQL, Alteryx)

+ Expert understanding of Corporate Audit’s planning and execution framework and related tools/capabilities

+ Mature executive presence in a high visibility role, credible with senior CACR executives

+ Strong partnership and relationship building skills with ability to effectively challenge and influence

+ Demonstrate intellectual curiosity, exercise sound judgment, create an environment that challenges, encourages debate, and engages and influences across the organization

+ Knowledge of general bank policies, programs, procedures as well as the Bank of America Risk Framework

+ Comfortable executing in a dynamic environment and navigating the Enterprise to identify solutions or key subject matter expertise when needed

**Desired Skillsets:**

+ 5 years of experience in audit and with audit execution, coverage, and capacity planning

+ Strong organizational, analytical, and financial acumen, with a focus on attention to detail

+ Excellent written and verbal communication skills and executive presence

+ Strong stakeholder and relationship management skills

+ Effectively influence and lead directly when dependent on partners to deliver

+ Proven ability to develop executive ready communications and presentations

+ Ability to effectively prioritize work, efficiently manage multiple deliverables, and deliver on tight deadlines

+ Strong desire to excel and execute in a dynamic environment

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Learn more about this role

Full time

JR-22085076

Band: H4

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Dominique Joseph [C]

Referral Bonus:

2000

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

Audit Automation/OpEx Manager

Full time
Plano, TX

Published on 09/17/2022

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