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HVAC Install Lead

Description:

Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company’s values to this day. As Sadie Certified® professionals, we specialize in superior air and water purification, HVAC, and plumbing services in Arizona, Nevada, Southern California, and Texas.

Results Statement:

The results of successfully performing this role include installing HVAC equipment. The work will be planned, organized and quality controlled to the customer’s ultimate satisfaction.

Tactical Work:

  • Submit 100% of all related pictures per job to Measure Quick
  • Ensure the customer’s home is adequately protected with the appropriate covering for all work performed
  • Remove and replace all equipment and materials in a safe, clean, organized, and efficient manner
  • Complete 100% of all required signatures, related documentation, and collect all outstanding balances from the customer
  • Verify customer’s understanding of how the system is to appropriately operate
  • Report all metrics following the installation to include static pressure, refrigerant charge and amperage draws

Vital Factors:

Meet or exceed the following daily budgeted KPIs for your department:

  • Maintain callback rate less than 3%
  • 100% Measure Quick
  • 100% invoice signatures
  • Maintain a customer satisfaction score of 4.5 or higher

Position Specific:

  • Finish all work within the allocated time for the job
  • Represent yourself consistent with Goettl standards for punctuality, experience, and appearance
  • Remove and replace equipment in a safe and efficient manner
  • Provide an amazing experience for your customer on every job
  • Perform all installations to the Goettl standard of picture-perfect installations
  • Follow the appropriate checklist for all jobs
  • Perform all work so that it complies to all municipal code requirements
  • Actively participate in ongoing technical training
  • Excellent written and verbal communication skills
  • Works well under pressure and meets tight deadlines
  • Highly computer literate with capability in email, MS Office and related business and communication tools
  • Fantastic organizational and time management skills
  • Strong decision-making and problem- solving skills
  • Meticulous attention to detail

Physical Demands:

HVAC Installers can often spend their time bending, crouched, or lean on their knees as they install and work on different types of equipment. Work is performed while standing, sitting and/or walking. Requires the ability to communicate effectively using speech, vision and hearing. Requires the use of hands for simple grasping and fine manipulations. Requires bending, squatting, crawling, climbing, reaching. Requires the ability to lift, carry, push or pull medium weights, up to 75 pounds. Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. Requires local travel as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these position specific essential functions.

Company-Wide:

  • All work will be performed the right way, not the easy way
  • All work will be performed according to the company’s policies and standards
  • Immediate manager will be notified of any issues that cannot be resolved, or deadlines that cannot be met within a reasonable timeframe
  • Client and company information will be held strictly confidential
  • In all actions, abide by our company’s vision and values of Excellence, Action, Growth, and Innovation

Our Benefits:

  • Paid Training
  • Competitive Pay
  • Career Growth
  • 401K match
  • Paid Vacation

Insurance:

  • Medical
  • Dental
  • Life Insurance
  • Critical Illness or Hospital Indemnity
  • Vision

  

Military/Veterans are encouraged to apply.

Requirements:

  

  • High school degree/GED preferred 
  • Must have EPA certification (Type II, III, or universal)
  • Must have a minimum of 3 years of residential HVAC experience
  • Valid Driver's License and satisfactory driving record
  • Must be over 18
  • Successful completion of a pre-employment drug screening (Marijuana, Cocaine, Amphetamines, Opiates, Propoxyphene, PCP, Barbiturates, Benzodiazepines, Methaqualone, Methadone) and comprehensive background check
  • US work authorization

Goettl is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Goettl is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Goettl are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Goettl will not tolerate discrimination or harassment based on any of these characteristics. Goettl encourages applicants of all ages.


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