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Senior Business Analyst

**Job Description**

The Data Science division is the epicenter of business intelligence, uncovering impactful insights that put Aramark clients in the sports and entertainment industry ahead of the curve. Using leading-edge technology and analytics, Data Science synthesizes operational and consumer data to optimize strategies that enhance the guest hospitality experience and blaze a trail for innovation. Through continuous expansion of analytical capabilities and a comprehensive method of understanding the industry at large, Data Science harnesses the power of data as the most strategic asset in maximizing value for consumers, operators, and businesses alike.

**Job Responsibilities**

• Leverage consumer analytics to understand customer purchasing and dining behavior at Wells Fargo Center. Identify key consumer segments within the Wells Fargo Center fan base and summarize data-driven findings in a visual way that resonates with a variety of stakeholders and audiences.

• Analyze business performance data from a multitude of sources including labor tracking, Point of Sale, and inventory management systems to identify opportunities to improve operations and recommend data-driven action plans.

• Lead the creation and development of key performance reporting to multiple stakeholders including the Aramark operations team and the Comcast Spectator organization.

• Identify opportunities to create and meet consumer demand. Work with internal and external strategic partners to pilot new concepts at Wells Fargo Center that enhance the Food, Beverage and Retail experience at Wells Fargo Center.

• Generate ad-hoc analyses to measure the outcome of short-term strategies. Work with cross-functional teams to define insights and analytics required to measure success.

• Independently own programs that measure customer satisfaction, loyalty, and delivery/execution of the Food, Beverage, Retail and Guest Hospitality experience at Wells Fargo Center. Identify opportunities to enhance these programs and drive satisfaction by leveraging both traditional methods and new technologies.

• Innovate ways to streamline the collection and synthesis of information by improving business processes and organization. Recommend new technologies that maximize efficiency in these areas.

• Frequent meeting and collaboration with the Comcast Spectator analytics team to identify and track Food, Beverage and Retail KPI’s and generate actionable insights to drive revenue for both Aramark and the Comcast Spectator.


• Bachelor’s degree required in Mathematics, Statistics, Accounting or Finance or another scientific discipline. Master's degree a plus.

• Minimum of 3-5 years of experience in an analytical function preferred.

• Superior analytical ability and spreadsheet modeling skills are required.

• Excellent written and verbal skills and the ability to interface with multiple levels of management are essential.

• Strong organizational, project management and time management skills

• Ability to effectively communicate findings, analysis, implications, and recommendations to varied stakeholder audiences

• Must be able to problem solve and adjust priorities with little advance notice to meet deadlines and requests.

• Extensive experience with the Microsoft Office package, specifically a high level of proficiency with Excel and PowerPoint

• Experience in developing in BI Tools (Ex. Qlikview, Qlik Sense, Tableau) a plus



• Flexible work arrangements

• Paid Time Off (PTO), Vacation, nine (9) paid holidays

• Volunteer days, community partnerships, Employee Assistance Program

• Your choice of three medical plans, two carriers to choose from & My Healthy Changes well-being program

• Adoption Assistance & Paid Parental Leave

• Tuition Funding Sources and Scholarship Programs

• Retirement plan with match on annual contributions

• Employee Stock Purchase Plan

**About Aramark**

**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark**

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.

Senior Business Analyst

Full time
Philadelphia, PA

Published on 11/29/2022

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