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Housekeeping Coordinator

Overview

Berkshire Place

This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city's most illustrious sites like Fifth Avenue Shopping, St. Patrick's Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary d├ęcor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.

The Omni Berkshire Place's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

Job Description

Coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, seamstress and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day to day office operations for the housekeeping department.

Responsibilities

  • Open and close Housekeeping Department daily.
  • Maintain Lost and Found records.
  • Dispatch all calls to appropriate discipline.
  • Communicate effectively with all departments, including engineering.
  • Update Synergy request.
  • Respond to all phone calls/ requests from guests and other departments.
  • Monitor computer system.
  • Maintain clear and efficient communication with the Front Desk.
  • Maintain cleanliness and organization in department.
  • Walk the floors and inspect guest rooms.



Qualifications

  • Relevant hospitality and/or customer service/administrative experience
  • College Degree; Preferably in hospitality or human resources management
  • Highly motivated self starter focused on quality, organization, guest service and teamwork.
  • High level of written and verbal communication skills.
  • Computer proficiency; specifically with Microsoft Office and Windows. Micros experience is preferred.
  • The ability to work in a fast paced high pressure work environment while executing delegated tasks and assignments
  • Highly motivated self starter focused on quality, organization, guest service and teamwork.