Skip to main content

Associate / Vice President; RCGI - Business Control Specialist

Associate / Vice President; RCGI - Business Control Specialist

New York, New York

**Job Description:**

The candidate will join the Global Markets Regulatory Change and Initiatives Group (RCGI) to support and administer core horizontal risk and control programs. The candidate must be able to thrive in a fast-paced and high-pressure environment with the following responsibilities:

+ Provide support and oversight of key Front Line Unit (FLU) operational risk processes, including:

+ Operational Events, Internal Loss Data (ILD) and External Loss Data (ELD)

+ Risk and Control Self-Assessment (RCSA)

+ Quality Assurance (QA) and performance metrics

+ Single Process Inventory (SPI)

+ Design, build and improve end to end processes, workflows, controls and metrics

+ Develop and implement reporting routines using business intelligence tools

+ Identify and execute ongoing process improvements and escalate potential issues

+ Prepare presentation materials and provide analysis for monthly, quarterly and ad hoc forums

+ Report QA metric results and escalate breaches for commentary and action plans

+ Review internal loss events for categorization, reporting, quality and timely resolution

+ Review and disposition external loss events to identify control gaps

+ Serve as point of contact for exams, risk assessments and issues

+ Communicate updates to key stakeholders regarding issues and deliverables

+ Implement and maintain policies and procedures

This position requires the ability to multi-task, assist others with complex items and those that require extensive research, while independently prioritizing his/her workload. Must build strong relationships with Business Partners across LOBs and have an understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. The role will also be expected to think analytically and provide effective solutions to tactical challenges.

**Requirements / Qualifications:**

+ 5+ years of experience in process management, controls or risk management (business, operations, finance, compliance, operational risk, audit)

+ Proven ability to lead and influence with key control partners including Front Office, Risk, Compliance, Business Controls, Legal and Audit

+ Strong analytical, conceptual and problem solving skills – ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions

+ Highly organized, able to effectively plan/manage deliverables and execute tasks in a high-pressure environment

+ Ability to work independently – set and manage plans, achieve results

+ Advanced proficiency in various MS tools including Excel, PowerPoint, Access and SharePoint

+ Ability to quickly develop subject matter expertise across a broad spectrum of issues

+ Ability to influence desired outcome without direct management responsibilities

+ Bachelor’s Degreeor equivalent work experience

**Desired Skills:**

+ Demonstrated professional writing proficiency, strong verbal communication and presentation skills

+ Knowledge of the Global Markets business, products and processes

+ Proficiency with IBM Cognos and / or SQL

+ Familiarity of operational risk program requirements

**Job Band:**

H5

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

**Weekly Schedule:**

**Referral Bonus Amount:**

0

**Job Description:**

The candidate will join the Global Markets Regulatory Change and Initiatives Group (RCGI) to support and administer core horizontal risk and control programs. The candidate must be able to thrive in a fast-paced and high-pressure environment with the following responsibilities:

+ Provide support and oversight of key Front Line Unit (FLU) operational risk processes, including:

+ Operational Events, Internal Loss Data (ILD) and External Loss Data (ELD)

+ Risk and Control Self-Assessment (RCSA)

+ Quality Assurance (QA) and performance metrics

+ Single Process Inventory (SPI)

+ Design, build and improve end to end processes, workflows, controls and metrics

+ Develop and implement reporting routines using business intelligence tools

+ Identify and execute ongoing process improvements and escalate potential issues

+ Prepare presentation materials and provide analysis for monthly, quarterly and ad hoc forums

+ Report QA metric results and escalate breaches for commentary and action plans

+ Review internal loss events for categorization, reporting, quality and timely resolution

+ Review and disposition external loss events to identify control gaps

+ Serve as point of contact for exams, risk assessments and issues

+ Communicate updates to key stakeholders regarding issues and deliverables

+ Implement and maintain policies and procedures

This position requires the ability to multi-task, assist others with complex items and those that require extensive research, while independently prioritizing his/her workload. Must build strong relationships with Business Partners across LOBs and have an understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. The role will also be expected to think analytically and provide effective solutions to tactical challenges.

**Requirements / Qualifications:**

+ 5+ years of experience in process management, controls or risk management (business, operations, finance, compliance, operational risk, audit)

+ Proven ability to lead and influence with key control partners including Front Office, Risk, Compliance, Business Controls, Legal and Audit

+ Strong analytical, conceptual and problem solving skills – ability to drive root cause analysis, focus on details, identify issues, prioritize quickly and recommend solutions

+ Highly organized, able to effectively plan/manage deliverables and execute tasks in a high-pressure environment

+ Ability to work independently – set and manage plans, achieve results

+ Advanced proficiency in various MS tools including Excel, PowerPoint, Access and SharePoint

+ Ability to quickly develop subject matter expertise across a broad spectrum of issues

+ Ability to influence desired outcome without direct management responsibilities

+ Bachelor’s Degreeor equivalent work experience

**Desired Skills:**

+ Demonstrated professional writing proficiency, strong verbal communication and presentation skills

+ Knowledge of the Global Markets business, products and processes

+ Proficiency with IBM Cognos and / or SQL

+ Familiarity of operational risk program requirements

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Learn more about this role

Full time

JR-22033719

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Christine Kozlow

Referral Bonus:

0

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

Associate / Vice President; RCGI - Business Control Specialist

Full time
New York, NY

Published on 09/17/2022

Share this job now