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Housekeeping Supervisor

Location

New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven's skyline. Enjoy breathtaking views from our guest rooms or John Davenports Restaurant located in the 19th floor overlooking the Yale Campus.

Come join our award winning team at the only 4-diamond hotel in New Haven where you'll experience a rewarding and fostering work environment!

Job Description

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.

Responsibilities

  • Inspect the cleaning and servicing of guestrooms and public areas
  • Assign special projects as directed by the Director of Housekeeping.
  • Report any needed repairs or discrepancies of guest rooms.
  • Ensure that all Guest Room Attendants have appropriate supplies and linens.
  • Assist in the cleaning of guest rooms when necessary.
  • Assist in processing AM and PM room status reports.
  • Ensure that the Guest Room Attendant's linen cart is neat and well organized.
  • Ensure that linen closets on guest room floors are completely stocked.
  • Maintain supply cage stock, neat and clean at all times.
  • Must have all guest rooms punched in via the phone after completion.
  • Ensure VIP rooms are inspected ASAP.
  • Ensure check out/vacated rooms are a priority.
  • Knowledge of hotel, facilities and events.
  • To ensure hotel, guest and associates are maintained in a safe and secure environment.



Qualifications

  • Ability to maintain 4-Diamond level cleanliness standards
  • Prior leadership position in the rooms division of a hotel, hospital, nursing home or residential building
  • Ability to work with management on special projects
  • Strong attention to detail with a sense of urgency as required
  • Computer proficiency
  • Room inspection experience
  • Experience in developing, supervising & mentoring & training hotel & / or housekeeping associates
  • Bilingual SP/ENG preferred
  • Must be able to lift a minimum of 50 lbs
  • Must be able to push or pull a minimum of 75 lbs
  • Must be able to communicate via radio and phone as needed
  • Experience in supervising in a labor environment
  • Associates degree preferred


Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .

Housekeeping Supervisor

Full time
New Haven, CT

Published on 10/17/2019

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