This Associate Application Analyst assists in supporting one or more healthcare products or applications including day-to-day operational issues, break/fix, configuration, maintenance, upgrades and on-call rotations with some guidance.
+ Designs, builds, installs, configures, and/or develops software to support clinical and operational workflows.
+ Analyzes clinical or operational workflows supported by the assigned products and their relationship to the technical
+ environment in which they operate.
+ May perform analysis and design of supporting technical infrastructures.
+ Supports clinical, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
+ The responsibilities listed are a general overview of the position and additional duties may be assigned.
+ **PRODUCT KNOWLEDGE (FUNDAMENTAL AWARENESS):** Has a general working knowledge of REDCap data entry and configuration. Some training, direct exposure, light experience, or past experience working with the product.
+ **BUSINESS KNOWLEDGE (FUNDAMENTAL AWARENESS):** Possesses a fundamental knowledge of the industry. Has experience in one or more of the lines of business. Is familiar with the competition.
+ **PROBLEM MANAGEMENT (FUNDAMENTAL AWARENESS):** Has light experience, training, direct exposure, or past experience working with Incident Tracking and Problem Reporting. Is familiar with the Company's problem report format, as well as problem tracking procedures and tools.
+ **TECHNICAL ANALYSIS - (FUNDAMENTAL AWARENESS):** New to most/all assigned products/ systems. Learns to analyze and develop solutions to minimally complex clinical, operational, and technical issues related to assigned product(s). Gains experience in design, build, configure, and install efforts to meet business needs. Successfully handles simple break/fix service issues.
+ **CONFIGURATION MANAGEMENT AND PLANNING - (FUNDAMENTAL AWARENESS):** Possesses fundamental knowledge of configuration management. Learns to apply changes and develop new functions based on understanding of the design of the system. Follows prescribed processes and guidelines established by the department to implement changes and develop new functions. Learns to develop simple configuration management plans.
+ **TESTING - (FUNDAMENTAL AWARENESS):** Learns to execute pre-designed program test data, load testing, and ensures validity of data passed among programs. Learns to use basic quality assurance processes, tools, and scripts for testing purposes.
**About the Department:**
The Vanderbilt Institute for Clinical & Translational Research (VICTR) is Vanderbilt’s virtual home for clinical and translational research. Supported by Vanderbilt University Medical Center’s Office of Research and the NIH-sponsored Clinical and Translational Service Award (CTSA), the mission of the institute is to transform the way ideas and research discoveries make their way from origin to patient care. VICTR functions to help researchers and clinicians do their jobs better by providing tools and support to improve the quality of research, publications, grant writing, and training for future doctors and researchers. For more information, please visit https://victr.vumc.org/ .
**Position Shift** : Days
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**Discover Vanderbilt University Medical Center:**
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
**VUMC Recent Accomplishments**
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
+ **US News & World Report:** \#1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children’s Hospital at Vanderbilt named as one of the Best Children’s Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
+ **Healthcare’s Most Wired:** Among the nation’s 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.
+ **Becker’s Hospital Review:** named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
+ **The Leapfrog Group:** One of only 10 children’s hospitals in the to be named at Leapfrog Top Hospital.
+ **American Association for the Advancement of Science:** The School of Medicine has 112 elected fellows
+ **Magnet Recognition Program:** Received our third consecutive Magnet designations.
+ **National Academy of Medicine:** 22 members, elected by their peers in recognition of outstanding achievement
+ **Human Rights Campaign Healthcare Equality Index: 6** **th** **year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.**
+ Bachelor's Degree (or equivalent experience) (Required)
+ < 1 year relevant experience (Required)
+ Remote work is available for this role
+ **Physical Requirements/Strengths needed & Physical Demands:**
+ Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects. **Movement**
+ Occasional: Standing: Remaining on one's feet without moving.
+ Occasional: Walking: Moving about on foot.
+ Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
+ Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
+ Occasional: Push/Pull: Exerting force to move objects away from or toward.
+ Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
+ Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
+ Occasional: Reaching below shoulders: Extending arms in any direction below shoulders.
+ Occasional: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
+ Occasional: Bimanual Dexterity: Requiring the use of both hands.
+ Frequent: Sitting: Remaining in seated position
+ Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation. **Sensory**
+ Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
+ Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
+ Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
+ Continuous: Feeling: Ability to perceive size, shape, temperature, texture by touch with fingertips. **Environmental Conditions**
**Job** _Information Technology_
**Organization:** _VICTR 104242_
**Title:** _Associate Application Analyst (**REMOTE AVAILABLE**)_
**Location:** _TN-Nashville-2525 West End Ave_
**Requisition ID:** _2010455_
Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action.