+ Bachelor's degree in Computer Science or equivalent practical experience.
+ 2 years of experience coding with a general purpose programming language (ie. Java, C/C++, Python).
+ Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
+ Demonstrated knowledge of SQL/MySQL, and Unix/Linux operating systems and commands.
+ Ability to collaborate, build consensus, deliver, and drive technical decisions with various-sized customer stakeholder groups.
+ Excellent technical leadership, project management, analytical problem-solving, and troubleshooting skills.
At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent the voice of Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.
gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.
Since its original launch, Google Assistant has since expanded to many new surfaces, and gTech's role in this space is to define, build and manage the partner/developer support for this ecosystem.
As a Partner Technology Manager, you will oversee the technical execution of Google partnerships from early piloting to wide-scale deployment on Google Assistant. You will work closely with Product Management, Engineering, Partnerships, and Program Managers to enable new features in more locales.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video (https://www.youtube.com/watch?v=HcjR6ZngQcw) .
+ Analyze and resolve complex technical problems and roadblocks around data and tools access.
+ Identify and understand operational workflows, identify and define tool needs to enable operational scaling, and drive the development and deployment of these tools with Engineering.
+ Guarantee the technical aspects of a partner’s integration (new and ongoing) by providing documentation and technical guidance.
+ Collaborate with Consumer and Engineering teams to write complex code and implement tools to improve troubleshooting efficiency and the end user experience.
+ Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback as well as deliver technical solutions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .