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Workforce Management Senior Business Analyst

**Your Impact:**

The primary purpose of this role is to support the day-to-day operations of Lowe’s Workforce Management (WFM) programs. This position not only leads projects that impact store labor productivity, but also delivers analytics and insights to senior leadership. This includes all aspects of financial planning for a multi-billion-dollar expense, creating a store organizational design to deliver on strategic efforts, and supporting WFM software applications to ensure stores are staffed to provide great customer experiences across all stores.

**What you will do:**

• Identifies and recommends areas of opportunity for expense control and labor optimization, used to inform workforce management decisions made by business leaders in various functions

• Conducts analysis used to improve store productivity and drive business performance, and develops recommendations informed by senior experience on high impact, high visibility projects

• Creates intricate models used in payroll planning, long-range planning, and wage growth projections, providing insight into the best utilization of business resources

• Delivers in-depth analysis of labor allocation, including the use of, engineered labor standards, and field operations input to develop recommendations for executive leadership

• Synthesizes information from a variety of sources to derive insights and provide subject-matter expertise

• Completes inputs for forecasts used to predict the labor capacity and financial resources necessary for payroll allocation and store organizational design at Lowe’s

• Identifies and presents actionable insights to resolve workforce planning and management challenges

• Proactively benchmarks budget, analysis, and scope of projects to ensure they fall within the available resources and timelines, while providing the input necessary for the success of the business

• Partners closely with HR and Finance to determine employee fill rates, hiring projections, staff planning, and financial planning

**Required Qualifications:**

+ Bachelor’s Degree in Operations Engineering, Management, Engineering, Business Analysis, or a related field

+ 3 Years Experience related to workforce planning, data science, or data modeling. A Bachelor’s degree (or higher) will be considered in lieu of requisite experience

**Preferred Qualifications:**

+ Masters Degree inOperations Engineering, Management, Engineering, Business Analysis, or a related field

+ 2 Years Experience in an analytical role

+ 2 Years Experience using business intelligence and reporting tools (MicroStrategy, TM1, Hyperion/Essbase, Business Objects, Cognos, Teradata, etc.)

+ 2 Years Experience using business analysis and data visualization tools (e.g. Tableau, Qlik, Power BI, etc.) to perform analysis

+ 1

+ 1 Year Experience working on Agile project management teams

+ Excellent communication skills and ability to work in a team

+ Ability to problem solve creatively and learn quickly

+ Ability to manage tight deadlines, effectively prioritize efforts and achieve results in a fast-paced, dynamic environment

**About Lowe’s**

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit


_Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

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Workforce Management Senior Business Analyst

Full time
Mooresville, NC

Published on 05/09/2024

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