Natural Specialty Sales Retail Sales Manager

**Overview**

The Retail Sales Manager is primarily responsible for the management and development of a Retail Selling Organization for an assigned market. They are responsible for representing NSS and our principals through the management of retail store coverage, set coverage, or coverage of special projects, and executing objectives as set forth by the principal, Business Manager, Local Market Director and the VP of Retail to achieve superior in-store results in assigned territories or stores.

**Responsibilities**

+ Deliver Sales Fundamentals (Distribution, Shelving, Merchandising, and Pricing) goals across all principals on agreed to retail priorities.

+ Maintain continual improvement of sales coverage and productivity of the Retail Selling Organization.

+ Monitor and ensure Company policy is followed by the Retail Selling Organization.

+ Pro-actively communicate with key principals.

+ Collaborate with sales reps and principals on all major retail initiatives (new product introductions, contests, etc.).

+ Personally call on and develop relationships with key operations decision-makers which enable Business Managers to achieve the principals’ objectives.

+ Serve as a member of Customer Business Teams. In this capacity serve as primary operations contact.

+ Coordinate theme merchandising events that cross over two or more departments (i.e. holiday merchandising events, in-store demonstration events, etc.).

+ Expert resource to General Manager and Business Managers on the effectiveness of both full-time and part-time sales personnel.

+ Expert resource to General Manager and Business Managers for all operations issues with assigned customer.

+ Assist Business Managers and multi-function resources (Marketing, Sales Technology, etc.) to communicate customer needs, objectives, and future plans.

+ Coordinate the regional reporting and tracking needs (NSS Website, surveys, etc.) to ensure consistency and control.

+ Effectively and properly use technology including NSS Website, communication of retail priorities, and coverage analyses to have an effective feedback and measurement system.

+ Request and analyze specific retail conditions information (surveys, etc.) to develop data-based analyses and improve retail in-store presence results.

+ Ensure personal development of Sales reps and conduct bi-annual Performance Agreements.

+ Oversee the training and development of full-time and part-time representatives.

+ Understand and optimize selling effectiveness of the Retail Sales Organization.

+ Identify needed training, desired system and work process improvements, and maintain effective balance of store set/surge work and retail store coverage.

+ Conduct on-going recruiting for new Retail Associates.

+ Maintain incident files for all Sales reps in accordance with Company policy.

+ Conduct retail automobile inspections of assigned personnel.

+ Perform special assignments as requested.

**Qualifications**

+ Prior food broker, retail and set responsibility experience required.

+ Prior supervisory experience is required.

+ Expertise in Microsoft software: Excel, Word and Outlook and thorough knowledge of web based applications.

+ Must possess strong interpersonal, organizational and sales skills.

+ Must be able to lift up to 60 pounds.

+ Must have a valid driver’s license and must be able to drive a car for extended periods of time.

+ Must be available for overnight travel.

+ Must be available for weekend work (demos and Food Shows).

+ Must be able to work nights and holidays.

+ Must be willing and able to work in extremely cold conditions (i.e. refrigerated and freezer sections of retail stores).

+ Must be able to effectively communicate with others.

+ Must be able to speak and hear.

+ Must be able to walk, stoop, kneel, reach, pull, grasp and stand on a daily basis.

+ Must have good vision, dexterous use of both hands and be able to operate a computer, calculator, fax machine, telephone, copier, hand truck, pallet jack, hammer, screwdriver, and drill and case cutter.

+ Must be able to stand and/or walk for long periods of time.

Acosta Sales & Marketing is an Equal Opportunity Employer

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**Work State** _US-CA-Los Angeles | US-CA-Sacramento | US-CA-San Diego | US-MN-Minneapolis_

**Job ID** _2021-195624_

**Work City** _Los Angeles_

**PCN** _245444_

**Position Type** _Regular Full-Time_

**Work Zip** _90001_

**Starting average hours per week** _37.5 +_