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Software Sr Engineer - Salesforce Marketing Cloud

**Job Description**

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

**Wells Fargo Technology** is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda.

This senior position sits within the Enterprise Functions Technology organization and focus on our multi-year Marketing Personalization program. The role will provide application management, development, and oversight for a variety of applications and technology assets.

Critical to this role is the ability to ensure that our portfolio applications (both on premise and SaaS) are compliant with Wells Fargo technology policy and our Third Party Risk Management program, where applicable. The ability to traverse both the technology as well as risk management will be critical for success. This position will entail partnering with multiple product groups, marketing teams, and a matrixed technology back office to ensure a technologically viable and compliant solution that aligns with our future state roadmap.

This requires a full understanding of business objectives and their underlying drivers, regulatory/privacy compliance, information security, data management processes, and software development to orchestrate and integrate across applications.

Position Responsibilities and Expected Outcomes:

1. Marketing Personalization (60%)

Responsible for maintaining and enhancing key technical components of the Marketing Personalization program including:

+ Customer Data Platform (CDP) configuration and integration

+ Integration with downstream and upstream applications and data sources

+ Configuration and integration with decision engines and AI/ML technology

+ Configuration and integration with CMS systems

+ Configuration and integration with CRM systems

+ Identifying opportunities for, and creating and maintaining automations

+ Business continuity simulations and data archive processes

+ Software development lifecycle process adherence leveraging automated build and release

+ Working as part of a scrum team to deliver speed-to-market solutions

+ Develop test scripts for integration and white box testing

+ Work with architects and technical teams to deliver solutions against a defined roadmap

+ Coordinate with vendors as needed

+ Work with tagging teams as needed

2. Technical risk assessment and compliance management (20%)

Ensure that risks are documented, assessed, and triaged in accordance with Wells Fargo policy. Proactively manage the capability set to align with risk tolerance and enforce Technology standards.

This includes:

+ Participation in penetration testing and FFIEC scans

+ Enterprise Single Sign On (SSO) compliance

+ Vulnerability and Patch management compliance

+ Application run book technical documentation

+ L4 Product support coordination (where needed)

+ Data Encryption (PII data)

+ Application management and asset registration

3. Configuration Management and Integration Engineering (20%)

Partner with Enterprise Architects to develop and deliver system integrations between various 3rd party vendor product solutions through data movement and software interfaces. Integrations will be between applications that are installed on premise as well as external Software as a Service (SaaS) offerings.

Activities include:

+ Technical design documentation

+ Data orchestration and management

+ 3rd party application program interface (API) delivery

+ Technical subject matter expert on application portfolio

Other:

+ Regarded across the enterprise as a SME with responsibility for developing standards and enterprise-wide best practices and for engineering complex, largescale technology solutions to address highly complex and cross-organizational issues.

+ Designs, codes, tests, debugs and documents programs using Agile development practices.

+ Maintains broad knowledge of other technology engineering disciplines and collaborating with other key experts to ensure we are making the right technology choices for Wells Fargo.

+ Translates advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions.

+ Responsible for being an expert resource for architects in the development of target architectures to ensure that they can be properly designed and implemented through sound engineering practices.

+ Maintains knowledge of industry best practices and new technologies and recommends innovations that enhance operations and/or provide a competitive advantage to the organization.

+ Critical thinker, someone who is proactive in assessing solutions and recommending the best approach.

**Required Qualifications**

+ 7+ years of software engineering experience

+ 3+ years of database marketing experience

+ 3+ years of Salesforce developer experience

+ 5+ years of Agile experience

+ 5+ years of experience leading cloud services design and deployments (IaaS and PaaS)

+ 5+ years of experience leading SaaS Application Integration

**Desired Qualifications**

+ An industry-standard technology certification

+ Strong verbal, written, and interpersonal communication skills

+ Knowledge and understanding of Information Technology governance risk and compliance processes such as; policies, control standards, risk management concepts, or information security

+ Experience integrating Wells Fargo enterprise systems with vendor platforms and technologies

+ Experience managing and maintaining vendor provided services

+ Knowledge and understanding of API programming with Perl, XML, REST or JSON

+ 5+ years of Java or Python experience

+ Experience with one or a combination of the following cloud platform applications: AWS, Google Drive, Salesforce, Azure, or Dropbox

+ Experience with version control or source code repositories to include: Jenkins, GitHub, Artifactory or XMLSpy

+ Ability to lead without authority within a matrixed environment

**Other Desired Qualifications**

+ 3+ years of API Gateway engineering experience such as DataPower, Apigee, MuleSoft

+ Knowledge of Salesforce Marketing Cloud integrations

+ Knowledge of Customer Data Platform technology and concepts (such as Evergage)

+ Knowledge of Salesforce Journey Builder automation

+ Experience designing and developing relational data through Data Extensions, Salesforce Data Extension and Synchronized Data Extension.

+ Experience working with Email Service Providers

**Job Expectations**

+ Ability to provide and work from a home office

+ Willingness to work on-site at stated location on the job opening

+ Ability to work on call as assigned

+ Ability to travel up to 10% of the time

+ Work schedule: Monday-Friday 8:00 am - 5:00 pm Pacific time, 9:00 am - 6:00 pm Mountain time, 10:00 am - 7:00 pm Central time, or 11:00 am - 8:00 pm Eastern time

**Street Address**

**CA-SF-Financial District:** 550 California St - San Francisco, CA

**MN-Minneapolis:** 255 2nd Ave S - Minneapolis, MN

**Disclaimer**

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

**Benefits Summary**

**Benefits**

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

**Company:** Wells Fargo

**Req Number:** 5567109-1

**Updated:** 2021-05-05 21:15:04.803 UTC

**Location:** Minneapolis,MN